The unit itself is fantastic, lightweight, easy to transport, is 'durable' to accidental bumps, types wonderfully, etc. No complaints! This was purchased as a new employee being onboarded to a business. Much of these issues are software related, I realize, however IT support is getting stumped by many of them. Microsoft desktop + online apps do not seem so sync team changes and will, in some cases, actually OVERRIDE the work of another (beyond infuriating). Popups to leave or go to any link within the site is also an issue regardless of search engine. With every click, the user is prompted, "Are you sure you want to leave this page? Your changes might not be saved." And then you need to confirm this -- constantly. Updates, restarts, etc. doesn't seem to address these issues on a brand new unit with very little on it. It's most likely settings but even with IT intellect, this version is stumping the crew in a few necessary-for-business areas.