Level Lock Smart Lock - Touch Edition, Keyless Entry Using Touch, a Key Card, or Smartphone. Bluetooth Enabled, Works with Apple HomeKit - Satin Nickel

Great amazing value with the InHome $150 off discount. I have not had the opportunity to set it up yet but it said that it was open box; but I received a brand new item still in the cellophane. Incredible!

[This review was collected as part of a promotion.] This is the most ingenious design (like they say the quality of an Apple product). I can see Level out a lot of thought into designing the lock. No one even knows we have a smart lock installed. So many feature to choose from manual key, card key phone, auto open/close etc. Install and smart home integration was seamless for me. I have so much more to say, but will leave others room for thought.

[This review was collected as part of a promotion.] I purchased the lock because its simple to install and look like a smart lock should. The Auto Unlock works well except when you do go beyond the set geo fencing perimeters. I can have it lock simultaneously with other Homekit compatible devices

[This review was collected as part of a promotion.] Love the look of the lock and love it more when it works every time. We've had some issues with it not unlocking automatically upon arriving at home and having to use the app to unlock it. Other than that it seems to work well.

[This review was collected as part of a promotion.] Love how small and out of the way the lock is. I only use touch to lock and use the app to unlock. It takes more time than I would like to unlock the door through the app and sometimes it just doesn't respond. That is an annoyance however when/if HomeKey is enabled I am hoping the response times will be much better and this review is going to be updated to a 5 start...

[This review was collected as part of a promotion.] Great product; one glitch - when you leave home after locking your door you have to leave a certain radius before you can unlock the door. If you forget something and want to go back in, unlock does not work. In fact, that is the only complaint I have. The "touch to unlock" feature works sporadically

[This review was collected as part of a promotion.] Lock looks great but touch to unlock is unreliable and needing to pull out keys defeats the purpose of buying an expensive lock. The tradeoff of bluetooth over wifi to save energy means the lock status can only be known or updated if you're near the lock, which again, defeats the purpose of a smart lock.

The lock itself is beautiful. Installation was really great too. Unfortunately, the touch to unlock part is super unreliable. I'll regularly have to stand at the door for 30+ seconds touching and hoping for it to work. I ordered it with the OMNIA lever. It looks pretty but comes loose and requires retightening regularly.

The 3rd party vendor sent the wrong color lock. They sent black instead of polished brass. They made it seem complicated to return or exchange it, so I didn't bother trying to get it replaced with the correct color. .Walmart's customer service however was great about returning it.

Bought this and installed it, and it was broken within 5 hours.. once installed, the hardware made the included battery really hot and drained it completely, bought new batteries and it did the same thing. Reached out to the seller on multiple occasions both by email and tried their phone number listed and I got no answer. I am returning the product.