Level Lock Smart Lock - Touch Edition, Keyless Entry Using Touch, a Key Card, or Smartphone. Bluetooth Enabled, Works with Apple HomeKit - Polished Brass

Great amazing value with the InHome $150 off discount. I have not had the opportunity to set it up yet but it said that it was open box; but I received a brand new item still in the cellophane. Incredible!

[This review was collected as part of a promotion.] This is the most ingenious design (like they say the quality of an Apple product). I can see Level out a lot of thought into designing the lock. No one even knows we have a smart lock installed. So many feature to choose from manual key, card key phone, auto open/close etc. Install and smart home integration was seamless for me. I have so much more to say, but will leave others room for thought.

Compared to all other automated locks on the market (and I have used a few of them), Level Lock far surpasses them all. It is simply the best and most intelligent design, period. I have many Level Locks installed throughout my home and they all work wonderfully. The ease of installation and simplicity of use is just amazing.

[This review was collected as part of a promotion.] If you want a product that fits seamlessly into your home, look no further! This is the lowest profile smart lock that looks and works like a norrmal deadbolt but adds smart functionality! The design is unique in that the battery fits inside the bolt making it look just like a normal lock. I use it a great deal with Apple homekit making it easy to unlock with my voice and iphone or apple watch! Love it!

[This review was collected as part of a promotion.] Love how small and out of the way the lock is. I only use touch to lock and use the app to unlock. It takes more time than I would like to unlock the door through the app and sometimes it just doesn't respond. That is an annoyance however when/if HomeKey is enabled I am hoping the response times will be much better and this review is going to be updated to a 5 start...

[This review was collected as part of a promotion.] Lock looks great but touch to unlock is unreliable and needing to pull out keys defeats the purpose of buying an expensive lock. The tradeoff of bluetooth over wifi to save energy means the lock status can only be known or updated if you're near the lock, which again, defeats the purpose of a smart lock.

[This review was collected as part of a promotion.] I love the hardware design of the Level Lock Touch. It's easy to uninstall and totally unobtrusive. I just wish the software or wireless support was better. The idea is great: Just touch to unlock or lock your door! In practice, the reality has been different. The touch-to-lock feature usually works, but the lock sometimes restarts or doesn't respond unless I lock and unlock the door manually. Touch-to-unlock has performed very poorly. Despite having my phone configured the way customer support suggests, the touch-to-unlock feature works less than 25% of the time. If I stand at the door for a minute or two, it might work, but at that point it's pointless; I can't rely on the feature, and it's the main reason I bought the product! I love that I can lock & unlock my door with Alexa though.

[This review was collected as part of a promotion.] Touch feature is random at best. I have set, reset, uninstalled and all of the other things suggested but it is still under 50% effective. I hve a lot of other ways to open the same lock, so it is not a disaster, but it is not the convenient and hardy device I expected.

The 3rd party vendor sent the wrong color lock. They sent black instead of polished brass. They made it seem complicated to return or exchange it, so I didn't bother trying to get it replaced with the correct color. .Walmart's customer service however was great about returning it.

Bought this and installed it, and it was broken within 5 hours.. once installed, the hardware made the included battery really hot and drained it completely, bought new batteries and it did the same thing. Reached out to the seller on multiple occasions both by email and tried their phone number listed and I got no answer. I am returning the product.