LG WM3400CW 4.5 Cu. ft. White Electric Front Load Washer

I've been using this washing machine for a couple of years and have been completely satisfied. It cleans my clothes, but is also gentle on them. I use the cold or low temperature settings and everything comes out clean. I can wash large items, like rugs, The machine has bells and whistles, but also obvious options (e.g., gentle and normal cycles) so I can accomplish what I want. Very happy with my purchase.

[This review was collected as part of a promotion.] This front loader will set the washing time for you based on the heaviness of the load. I like that. It's very quiet. My appliance repairman recommends the LG due to the low number of service calls he has to make.

[This review was collected as part of a promotion.] Bought this machine Sep 2022 but didn't use it until Jan 2023. Only 2-3 regular loads each month but at end of April the gasket was worn out and broke on 4 sections which created & left many grey rubber/plastic tiny pieces all over the inside machine and on my laundry. I had to vacuum all those rubber/plastic pieces out. The LG service guy was nice, however the way to firm a gasket looks questionable. Also it shows how bad quality LG's paintings on their machines. It's effortless to leave scratches on LG's white painting surface. A very unpleasant & disappointed experience, especially due to a such short using time.

[This review was collected as part of a promotion.] I bought this about 6 weeks ago. It's alright but the thing is very sensitive and the wash cycles are too long. Who washes for 2 hours???

[This review was collected as part of a promotion.] We have had this washer for just over a year, and we are already having issues with it. It is super sensitive - can't have too much in the load, and we think it might be a drain pump issue? We have already had a technician come and look at it, but it is hard to diagnose what the issue is, because sometimes it will work just fine and sometimes it just sits a weak spin cycle for a very long time. We have to unplug it after we use it every time - that seems to be helping, but it is a very annoying thing to remember to do. I would NOT recommend this washer to anyone.

I bought this machine because of the description and good reviews. It has been a while since I needed a machine. I wanted one that had a large tub and it has that. The problem is 3 hours to wash a load. Who has that amount of time? Vibrates even after I purchased the vibration pads. Everything is a la cart now. Isn't that a shame? The machine literally arrived with tiny metal feet. Before I purchased the vibration pads it shook my house like an earthquake. Even with the pads, it still vibrates. Once the load is done, the entire door is damp. I have to wipe it down after every wash and leave the door open so it won't smell like mildew. Then, I do I quick wash which is 15 minutes for a small rug. Guess what? The sensor can't read a small wash and the 15 minutes turned into three hours with an error code. I didn't know all this was happening as I left my house. You can't manipulate the cycles. I like to use tap water. If you pick tap, it changes everything else. I don't know who designed this machine but they are in the wrong field of work. I complained within days only for the clerk to tell me ...and reads off a card. I emailed the CEO to no avail. I want to return it but no one will answer my emails. If I can't wash a small load, then this machine does not meet my needs.

Unfortunately this is the first time I don't have a positive review. I bought this washer in May 2020 and it is currently broken. Needless to say I am extremely disappointed because I have never bought an appliance that broke that soon after purchasing. I'm still waiting on the part to come in that was ordered a week ago. I will not buy another LG product. You asked for an honest review and you got it!

[This review was collected as part of a promotion.] Wash loads are very difficult spin without being out of balance. "Smart Balance" feature does not appear to work. Machine is level on concrete surface and all instructions for loading clothes are followed. Machine frequently makes loud knocking noises when attempting to spin, and machine move several inches across the floor. I requested warranty service several months ago and have. Received an acknowledgement and then nothing more. I Wish I have never bought this machine.

Ordered washer and dryer $2300 delivered by RXO sent photos of damage to seller a week ago have not had a response. I knew I took a chance buying from third party. But I guess life lessons

Bought a washer in 2020. In 2022 had to replace the pump and control panel. $$$ Then in 2024 I had to replace the pump and control panel again, as it flooded my laundry room.