LG WM3400CW 4.5 Cu. ft. White Electric Front Load Washer

So far I've been impressed by how thoroughly this unit cleans: It has removed stains and other discolorations that my previous washer did not. It's also significantly more quiet. The only concern I have is with the "detergent amount" learning curve: I seem to consistently make the wrong choice between 1 Tbs. and 2 Tbs. - and end up with a washer full of suds as a result! Not enough to set-off the suds sensor but, still, an alarming amount of foam from "he" detergent...

[This review was collected as part of a promotion.] We bought this last spring only to have it delivered and installed in the fall. Initial impression is wonderful, the washer is extremely quiet compared to our former 20 yr old model. The trick on this machine is to NOT OVERLOAD it (if you do, it really shakes) and to level it perfectly since it spins so fast 1300 RPM. I had to level it twice after it shook on the first use. Time will tell if it deserves a 5 star, but so far so good.

[This review was collected as part of a promotion.] Bought this machine Sep 2022 but didn't use it until Jan 2023. Only 2-3 regular loads each month but at end of April the gasket was worn out and broke on 4 sections which created & left many grey rubber/plastic tiny pieces all over the inside machine and on my laundry. I had to vacuum all those rubber/plastic pieces out. The LG service guy was nice, however the way to firm a gasket looks questionable. Also it shows how bad quality LG's paintings on their machines. It's effortless to leave scratches on LG's white painting surface. A very unpleasant & disappointed experience, especially due to a such short using time.

[This review was collected as part of a promotion.] I bought this about 6 weeks ago. It's alright but the thing is very sensitive and the wash cycles are too long. Who washes for 2 hours???

I bought my very first LG washer about 3 months ago, first run into drain hose not long enough issue and have to use extended drain hose. Then comes issue with it makes my water pipe "banging" noise whenever we use the washer. LG technician came two weeks ago and confirmed the issue. We have to install two pairs water arrestors in both end of washer hoses and reduce the water pressure to quite the noise , today is the 1st time heard much less noise , I've lost many nights sleep over this new LG washer....

[This review was collected as part of a promotion.] Wash loads are very difficult spin without being out of balance. "Smart Balance" feature does not appear to work. Machine is level on concrete surface and all instructions for loading clothes are followed. Machine frequently makes loud knocking noises when attempting to spin, and machine move several inches across the floor. I requested warranty service several months ago and have. Received an acknowledgement and then nothing more. I Wish I have never bought this machine.

I bought this machine because of the description and good reviews. It has been a while since I needed a machine. I wanted one that had a large tub and it has that. The problem is 3 hours to wash a load. Who has that amount of time? Vibrates even after I purchased the vibration pads. Everything is a la cart now. Isn't that a shame? The machine literally arrived with tiny metal feet. Before I purchased the vibration pads it shook my house like an earthquake. Even with the pads, it still vibrates. Once the load is done, the entire door is damp. I have to wipe it down after every wash and leave the door open so it won't smell like mildew. Then, I do I quick wash which is 15 minutes for a small rug. Guess what? The sensor can't read a small wash and the 15 minutes turned into three hours with an error code. I didn't know all this was happening as I left my house. You can't manipulate the cycles. I like to use tap water. If you pick tap, it changes everything else. I don't know who designed this machine but they are in the wrong field of work. I complained within days only for the clerk to tell me ...and reads off a card. I emailed the CEO to no avail. I want to return it but no one will answer my emails. If I can't wash a small load, then this machine does not meet my needs.

Unfortunately this is the first time I don't have a positive review. I bought this washer in May 2020 and it is currently broken. Needless to say I am extremely disappointed because I have never bought an appliance that broke that soon after purchasing. I'm still waiting on the part to come in that was ordered a week ago. I will not buy another LG product. You asked for an honest review and you got it!

[This review was collected as part of a promotion.] We have had this washer for just over a year, and we are already having issues with it. It is super sensitive - can't have too much in the load, and we think it might be a drain pump issue? We have already had a technician come and look at it, but it is hard to diagnose what the issue is, because sometimes it will work just fine and sometimes it just sits a weak spin cycle for a very long time. We have to unplug it after we use it every time - that seems to be helping, but it is a very annoying thing to remember to do. I would NOT recommend this washer to anyone.

Bought a washer in 2020. In 2022 had to replace the pump and control panel. $$$ Then in 2024 I had to replace the pump and control panel again, as it flooded my laundry room.