LG WM4200HBA 5.0 Cu. Ft. Mega Capacity Smart wi-fi Enabled Front Load Washer with TurboWash 360° and Built

[This review was collected as part of a promotion.] I'm loving my new black steel washer and dryer! This is the Cadillac of appliances! I would absolutely recommend these two appliances to anymore contemplating buying LG appliances! Very satisfied customer#!

I purchased this unit to replace my 12 year old unit and am extremely happy that I did. My new washer/dryer pair have my laundry done in half the time of my old units and the app lets me monitor where everything is in real time and sends alerts when everything is done. Overall I am extremely happy with my purchase.

My washer came after Christmas, and my houseguests had just left. It has been going really strong since. I love it. My last washer was a regular top loader so I wasn't sure if I would like a front loader, but I find it is easier on me and on my clothes. It is also quieter than my old washer. Cleans great. Thumbs up!

The wash cycles take forever. The clothes come out twisted together and in knots. I don't know how any are getting clean when they come out in a ball. Also, it smells horrible! I leave the door and the soap tray open after each use as directed. My husband has taken it apart once and found so much sludge in the rubber door piece and behind the basin. If I don't wipe it down after use the slimy sludge comes back immediately. It's disgusting. And why do I have to clean a washing machine daily and run a monthly cleaning cycle?!? Worst money we've ever spent. I'd take my top loader back in a heartbeat

[This review was collected as part of a promotion.] The interior glass on the door broke when the washer was NOT in use and Lg won't do anything to help rectify the problem. They also want me to cover the cost to have an LG approved safety officer come inspect it. DO NOT BUY LG PRODUCTS

My new LG front loader has so many features and is so easy to use. Water saving, energy saving, wi-if, direct drive, and the list goes on! Highly recommended.

This is my first front load washer and so far, (less than a month), I love it! It's quiet. Large loads are no problem! Love the chimes when the cycle in complete!

The questions and answers for this model state: "Hey there! Indeed! To create a custom program on the LG WM4200HBA washer, you just need to follow a few simple steps. First, you can turn on the washer and select a cycle that is close to what you want. Then, you can easily adjust the temperature and spin speed according to your preferences. You can also add extra options to enhance your washing experience if needed. Once you have everything set up how you like it, simply save the program by holding down the Custom Program button or any other designated button. If you need more detailed instructions, refer to the manual for your washer. Remember that custom program features may vary depending on the model, so it's always a good idea to consult the manual or contact support for additional guidance. ^Anthony" THIS IS INCORRECT AND I WOULD HAVE NEVER PURCHASED THIS MODEL IF I HAD KNOWN IT DID NOT SAVE CUSTOM PROGRAMS LIKE MY PRIOR LG FRONT LOAD WASHER. FURTHERMORE, THE SETTINGS ON THE WASHER ARE ALMOST IMPOSSIBLE TO READ.

No matter the size of the load, approximately 8-10 oz of water remain in the back of the tub after each wash. I have to run the spin and drain cycle every time. The machine is perfectly level and does not move at all during the wash. The drain hose is positioned properly. All items are placed in the drum according to manual instructions.

I continue to learn the nuances required to get a well washed load. My password is totally messed up and am unable to reset it so I have lost the remote features. I called for help but was told it was refrigerator season, call back in fall. These are the most expensive washer and dryer I have ever owned, and can't say I am thrilled.