LG WM4370HKA 27 Inch Front Load Washer with TurboWash

[This review was collected as part of a promotion.] This machine is great. I had to replace my LG Tromm Immediately and I love the new features that come with this machine, including WIFI.

We had it for 2 weeks and we are qiite happy w purchase. Does the job well. When it says ultra_large means ultra large. O did a whole basket of dark colors and I still had room. Ome minor issue, the installers connected the inside cable to the dryer like for a 3 plug but it should have been for a 4 plug. It took 2 hours to determine what it was thinking that the house plug was the issue. Be careful amd tell your installer to run the dryer past 2 min becayse that's when the nP (no power) code comes in.

My wife and I researched washers for several weeks before purchasing this LG washer. We bought this machine because it had the best reviews. If I could, I would return this washer for a different brand. But because there is a limited time to make a return (LG restriction), we are stuck with this washer for years to come. I have two major complaints about this washer 1.) The washer vibrates violently when trying to spin clothes. Of course LG insisted the washer was not level, or the load was not sorted correctly. LG sent a repair man to our house. He confirmed that the washer was perfectly level, and replaced a part he though might help. No change. The washer shakes violently every time, and the repair man confirmed that vibration was the number one complaint with LG washing machines. After researching potential fixes on-line, I finally found an ugly fix. I purchased pool foam noodles, and wedged them between the washing machine, the wall, and the dryer. While the machine still shakes wildy with every load, the foam absorbes a lot of the vibration. I am very unhappy with this issue!!!!!! 2.) Clothes do not rinse well because LG designed the washer for extreme water savings. While I believe in conservation, I also do not like wearing stiff clothing with residual soap in the fabric. We have reduced the soap used per load to such a low amount I doubt our clothes are clean after a violent final spin cycle finishes. But even with an additional rinse, I still am not confident they are rinsed sufficiently. Needless to say, this is not what I expected from a top-rated machine!!! So to summarize, we have found the vibration during spin cycles unacceptable, and the wash/rinse performance very poor. I am not a complainer, and this is the first on-line product review I have ever written. My personal advice is to not waste your money on an LG washer, and research other brands. While I cannot vouch for other machines, they almost certainly have to be better than this machine.

Even though it says large capacity, I still think I don't load it as full as I did our old top loader. Maybe I overloaded the old one. Either way, it does a fine job of cleaning clothes and uses less water and the cycles take less time to run. There are plenty of preset options to choose from and each one gives you specific info on water temp & level and time remaining on the cycle. I really like the superior job that the spin cycle does of getting water out of the clothes. Less water in the clothes means less drying time in dryer. I do leave the door open to dry out the tub & door after each load to prevent a musty smell, but I did that with my top loader too, so nothing new there.

[This review was collected as part of a promotion.] My husband does most of the laundry but I like the machine. It has so many settings we've never used. And who knew it had to be cleaned ? Otherwise, it's cool.

I bought this washer to replace my 13 year old Bosch. This machine is so loud in comparison when the water is pumping in and also on high spin speeds. It is a very nice looking machine with so many features I have not yet explored. I agree that the settings screen should be backlit or something for easier reading. I am also unfamiliar with the need to drain the little hose on the front. What is that all about? As I stated, I am spoiled by Bosch and since they no longer make large machines I had to try something else. I hope this one lasts 13 years. [This review was collected as part of a promotion.]

Due to spouses arthritis of neck and shoulders, we purchased this washer to replace a top loader. After researching several reviews, we purchased this model. This is an amazing washing machine. It is quiet. It washes a large load with no problem. Our water bill was reduced from $54.00/month to $24.00/month. This is the best washing machine I have ever owned. [This review was collected as part of a promotion.]

My washing machine is 20 months old. One of the two main drum springs completely snapped and in turn wrinkled and warped the boot between the door and drum. LG is not covering that piece at all. I would probably be slightly less frustrated with LG if I didn't have to replace the matching dryer's drum because it failed too, less than 2 months ago. Poor quality pieces

The warsher using normal clothing works great. But with simi heavy loads it's spin cycle is terrible. We have a 2'6”x4'6” area rug that is used by the back door. When it's time to wash it, the washer will not complete the spin cycle and it's washed by itself. No other item is washed with the rug. [This review was collected as part of a promotion.]

I purchased this machine about a month ago from BestBuy. It looks great and also wash great too. There is no doubt that this machine is so far the best washing machine I have ever owned or even used. But it came with a very nagging and constant issue of water leaking. I always use a very high quality HE detergent, Persil. When I first contacted LG customer service to get the problem fixed, they suggested me to check the detergent and shared some nice video on how to solve the issue. As per the suggestion, I used less amount of detergent. But the problem persists. I went to reduce the detergent amount by half and still the issue is there. My previous LG washing machine (Model. WM2016CW) never had any such issue and served me for about 12 years without any problem. That's why I decided to purchase another LG this time. I also like to mention that LG customer service is not that great. It seems to be reluctant to provide warranty service even within a month after purchase. Now, I have to re-think about LG products in future. [This review was collected as part of a promotion.]