LG WT8400CB 5.5 Cu. Ft. Matte Black Mega Capacity Top Load Washer w/ EasyUnload

[This review was collected as part of a promotion.] I bought this a month ago, the clothes come up really clean. I wish it had more functions. The only thing I don’t like it that after done with the cycle there is some water left on the softer and liquid soap dispenser

The washer works well and quiet. They only drawback, is the detergent (liquid) does not dispense all of the detergent. After every load, there is residual detergent and water left in the dispenser.

We've had this washer/gas dryer for just under a year. I wish I would have repaired my 15 year old Bosch dryer instead of buying LG. Washer is ok but the dryer is the worst. It literally takes 3 hours to dry a load of 6 towels. Buyers remorse immediately.

This washer can cause serious harm! The top base and lid easily creates deep cracks. We have had our washer for under two years. The top base and lid have developed multiple cracks - some are deep cracks and can cause serious harm if you are not careful loading items. The cracks have caused the lid to start slamming shut. Pieces of the machine have ended up in the drum of the washer.

Since day 1 this machine has not cleaned well. We're always having to rewash clothes because some don't get rinsed well, some end up with a strong smell, and some simply don't get wet at all. We're using far more water and still don't have very clean clothes. Both times with help chat have taken hours and only gone through the same basic steps you find with a search online with zero results. The last time kept insisting I clean the machine to remove build up. We've had the machine for 3 months and it's never done the job. We're running cleaning tabs through the clean tub cycle and following the instructions for loads. Still mostly a waste of time and resources. Higher water bill, higher electricity bill, fewer wearable clothes and usable materials.

The washer was a great washer.. but The inlet valve went out and I can't find the part to fix it. We have only had it for 2 years and if I can't find the part we will have to buy a whole new washing machine. I have the right model number and the right part number.

I chose this specific washer because I have a very high laundry load and needed the large capacity drum. It does NOT handle a large load, smaller than the front loader I replaced. It will NOT spin out a load, goes into error mode with almost every load. Have to reset to manual spin. This is also causing my drying time to increase. Very disappointed!

Bought washer on 11-March-2026. Failed on 8-April-2026. Call center couldn't help much and have to get a service tech out. Through the troubleshooting, we discover the LG installer reversed the hot and cold water. Washer just gets stuck on filling the machine even when trying to run a spin only cycle.

This is the worst washer we’ve ever used and we’ve used many washers. The water sensor doesn’t work, you have to stand there and babysit it to make sure that there’s enough water to cover clothing (never is) and you have to get in there during the wash cycle to push the clothes around or you’ll have detergent stains. Clearly, nothing is getting cleaned. You’re better off with a manual washboard and a bucket. The app is a joke. Also, LG won’t let you complete a review if you select one star. You have to select more stars to get to the review screen, and only then can you go back and select one star. I guess if your product is garbage you have to be slimy like that. Never again, LG.

Worst washer I have ever owned and the dryer that goes with it is just as bad. This washer has RUINED at least 10 items of clothing. There is no way to fix or recover these items. They came out of the load looking tie dyed. I tried switching detergents, using only clear products and that didn't work. I cannot wash anything that is new and/or white without it getting destroyed. I have had this unit barely over a year. I will never purchase LG again and I'm counting down the days until I can afford to dump this and buy a new one.