Lifetime 48-Inch Shatterproof Portable Basketball Hoop with Quick Adjust & Slam-It Rim - Model 1479-Outdoor Play

I am 67 and my 12 year old nephew and I did most of the assembly of the 1531 Basketball System in the garage. We were almost done, when we found out a bolt and nut were either missing, or I used them in the wrong spot. We had bought the sand to fill the base, and only had to attach the backboard to the pole, and roll it outside to put the sand in. We kinda panicked at this point, so I emailed Randy, who had helped me with an earlier product issue [totally our fault]. Anyway, after I cleared up what part I really needed, I got an email telling me the part [6 1/2" long 9/16" hex head coarse thread lag bolt and nut] were on the way, no charge. Thanks, Randy!

We're very pleased with this product. My husband and I (6' and 5'10”) and 12-year-old daughter and 7-year-old son enjoy being together while shooting hoops. We keep it at the 8' height for our son, but we still enjoy it and don't feel we're missing out because it's lower than the traditional height. It did take about 4 hours to put together, bit we are pretty fastidious with reading and re-reading directions. Measure twice and cut once and all.

[This review was collected as part of a promotion.] We bought the portable basketball hoop for a Christmas for my son. It was missing a rod to finish putting it together. I contacted the company and with no hassles at all they are Fed ex the part I need. They are pleasant from the time they answer the phone and they are more then happy to get what you need right away. I would purchase from Lifetime again without hesitation. Thank you Lifetime for getting the part out right away.

Kids love it in a small area

[This review was collected as part of a promotion.] I really did not expect the level of support I received from Lifetime. In this day and age, it unfortunately feels the customer is on his own if something goes wrong after the sale. This is definitely not the case with Lifetime! I got an immediate response and am 100% satisfied with the results. Thank you!!

I have had an outdoor basketball net for years. when a chipmunk chewed away the water plugs i thought i would chance being able to replace. The customer service chat line was phenomenal, after sending a picture of the base i was sent new plugs! I am thrilled and will definitely purchase any lifetime product in the future. not very often a company is this helpful and goes out of there way for customer satisfaction!! Thank You!

Called to inquire about replacement brace poles for Lifetime Adjustable Portable Basketball Hoop and was provided with the parts. I was informed that delivery to Canada would be two and a half to three weeks and received the parts in less than a week. The customer service rep was excellent and so helpful and the shipping was so quick, that I am very grateful. Thank you so much and may God bless you as God has blessed us through you!!

[This review was collected as part of a promotion.] I bought this for my son and when we opened it one piece was slightly bent, making it unusable. However, Lifetime was incredibly helpful sending a new piece immediately, even when I realized I asked for the wrong piece. They have been amazing the entire time. They were quick to fix everything!!

[This review was collected as part of a promotion.] I bought your Lifetime Quick Adjust Basketball System last Saturday and durning may assembly process I inadvertently cross threaded the Bolt ABI with the AAJ Hex T-Nut. Amy with your customer service was excellent. I informed her My Grandson (6 yrs) was coming for a visit this upcoming weekend and would be disappointed if I did not have the court built up and she graciously upgrated to ship two day expedite to allow me time to complete assembly in time for his visit. Thank you VERY MUCH for your Product and Support.

Great basketball hoop. Kinda rough assembly though.