Lifetime 54-Inch Tempered Glass Adjustable In-Ground Basketball Hoop

[This review was collected as part of a promotion.] They took care of a replacement that I thought would be my responsibility. No hassles, just service. Who does that anymore?

Very helpful finding the parts I needed to make repairs

[This review was collected as part of a promotion.] I'm an installer for basketball goals in Utah for all the top manufacturers and once again lifetime proves to be King of the Hill this goal features the quick adjust as usual a one-handed version easy for all ages smooth and accurate a professional Quality Glass backboard for that perfect rebound and many other top notch features that the other brands just don't have. If you're looking for a medium duty who for your backyard or driveway look no further than lifetime.

Like the powder coat protection, but lack of material in box allows metal to metal contact resulting in scratches. Very tasteful look in the yard. Goal does shake a little more than expected. Directions suggest pouring concrete into the post - above the ground approx 12" which I liked, but the shaking appears to come from the lift arms/connections. Rim is very sturdy and high quality, but don't put the bottom cover plate on until it is in the air and the slam spring is adjusted to your liking. One fault in the directions is the picture which accompanies Section 4.8. The pic doesn't show the center hole of the Pump Adjust Actuators and Cylinder below the gas shock rod. The bolt for this hole isn't installed until Section 4.10. Otherwise, very good directions. When lifting assembled system onto bottom pole, be careful of pinch points around the lift/lower arms. The Pump Adjust lift/lower system makes it very easy to change heights. Very good value and I would reccomend it.

[This review was collected as part of a promotion.] The product itself seems to be very nice. We have had it up for a little ocer 1 month. However, getting to the point where you can utilize the product is a challenge. Instructions are not user friendly and pieces are not marked. So you must be good with guessing and hopefully it all comes together in the end. Im still having troubles raising and lowering the goal.

Weak pole system and poor backboard sturdiness for the price. Goalrilla is comparable in price and significantly better quality. Go for the bolt down version if you choose this brand.

The quality of the hoop is really good so giving it a one may not be fair, but I'm rating my overall experience. To complete it was a chore. I was missing parts so I contacted Lifetime and got the parts the next day. Two steps later, discovered I was missing parts again. Called Lifetime and got those parts the next day. Continued working and for a third time was missing parts on one of the final steps. Very frustrating. I also had a bunch of parts I didn't use and weren't anywhere in the description or on the app. I don't know if I got a wrong bag or bags or what, but it was very frustrating.

[This review was collected as part of a promotion.] I am so frustrated on the build of this thing. The directions were pretty simple, but missing key details. Finding the correct fastener was the biggest battle. The Fasteners were randomly put in a whatever bag Fastenal could throw them in making it a nightmare to identify the specific bolt. The hoop looks great, but building this thing could be made a lot easier and user friendly. very frustrating!

bought this about a month ago and the instructions are very poor. pretty much no labeling, so you are left to guessing and hoping you are right. after a few call with there customer service i was able to install the hoop. However the pump adjust would not work. I would raise the hoop and it would just slowly fall down to 8 feet or so. After hours looking over there instructions making sure everything was right I called customer service. Looking for a solution, after getting put on hold and waiting 45 minutes i finally get with someone who after i explained my problem just said, sorry i dont know how to help with that and just hangs up on me. Many calls later and still have to answer to the solution. Not impressed with the hoop or how they handled the situation

Absolute worst product I've purchased. Directions and hardware are not organized or labeled. I Won't be buying another Lifetime product and I surely won't recommend to others.