The kids loved this car when they received it. it's really fun and seemed like a great buy. Unfortunately, 3 months later, it runs slow and only for a few minutes, and there's no way to get help fixing it or returning it. We exchanged the battery, checked all of the suggested items, but can't figure out what's wrong, and now we're stuck with what was a really fun car that is now a very expensive disposable. If we had ordered from a smaller, local company, we may have been able to get help. I wish it worked!