Mainstays 10x13 Matted to 8.5x11 Black Document Frame

Other than the back of the frame's swinging tabs being a bit loosely, the quality is pretty good for $7!

When put together the picture looks great from a distance. I feel the construction could have been better. I couldn't believe how fast delivery was but the frames were not even put in a bag or box, just laying on my porch stairs when I went out of the house. I will be buying more as I do crafts and need this hard to find size.

I bought this as a gift for a family member. I will be giving it to him at the end of September 2023. I hope he will like it. // It is a very nice looking document frame - love that it is 'matted'! There is only 1 negative: it is 'on the heavy side'. I didn't anticipate that.

Product arrived damaged. Ordered 8 for a ceremony at a not-for-profit Gala in March. Two were damaged. Ordered on line because local stock (at three stores) was 4 units, all damaged. Incidentally, I took the damaged ones to customer service for removal from active inventory. They were returned to the shelf.

Love the frames. The packaging and shipping, not so much. Ordered 12 frames. They came rattling around in a HUGE box with only loose packing paper. 1 has a broken frame, one has broken glass. and 6 were not fully 'assembled'. Meaning the backs were not closed property and the mat and glass were coming out. Frankly it's a miracle more were not broken.

Frame was in my grocery pick up order %26 after the person that delivered it left, I found it to be damaged. The delivery person brought me another one %26 that was damaged as well. Went inside %26 could not just switch it out, had to return it for a refund. Found 3 other of the same item %26 all 3 were in poor condition. The frame that was $5 cheaper was actually better made than this more expensive one.

Photo frame was received with stand broken off of the back. Obviously was sent this way from the store. I was in the store the day before and saw this frame and did not buy it because it was defective. I ordered online hoping to get a frame that I could use.

Had to rate the quality. I haven't got the delivery yet.

Walmart cancelled this so I can't say anything really positive.

They would have been great except they were shipped in your shopping bags and left on our door step of a business that is only open from 8-5 on a weekend when we are closed. So on top of that some one opened the bag and it poured down rain, and damaged the picture frames. Why would you ship a glass item in a plastic bag is beyond me, that is rocket science right there. So I sent them back. Poor customer service on your shipping department. The first 10 I ordered I sent back as well they were all damaged with scratched and dings on them. I am getting these for awards and certificates to hand out to employees. They would look great handed to an employee with broken parts, soggy, scratched, broken glass, broken back, and dings on the wood.