Merluxy Sleeper Sofa, Pull Out Couch Bed with Storage Chaise for Living Room Office- White Sherpa

It was easy to assemble and is comfortable. Used as bed and couch, definitely serves its purpose very well.

I am 70 years old and put the it together by myself and my daughter and grandson put the chaise together.

I absolutely love this couch. its small, but perfect for my small space. It was easy to put together. Perfect for when company comes over, or pull it out for a great movie date night. Just add some good pillows, and its just comfy enough. It definitely adds class with its sleek design.

As shown in photos, material is strong, easy to clean, building it together was not difficult it takes time and if done correctly it came out perfect. It comes in three large boxes I was not aware of so to my surprise I thought I got 1/3 of the product, contacted the seller, they responded back quickly and clarified me of the confusion so I was really happy with that to. Once we got it all together, it is so comfortable sturdy and soft. Def recommend. And thank you for the great customer service.

It’s a Walmart couch. You are getting what you pay for. Structurally it is sound. It had structural square tubing around the outer edges, it comes with spring(zig zag) cushion support, decent side rests, and nice cushions(vacuum sealed/shipped ), it is not a bad deal for the cost. It gets shipped in 3 boxes. Do not expect a full high quality couch. Do not 100% expect it to look like the picture. It’s close but not a full size couch.

Initially I was very pleased at how quickly two very large boxes arrived. I was disappointed that the color and fabric didn't match my memory of what I ordered and the directions were pretty straightforward. Unfortunately after unpacking the boxes and going over the instruction booklet, I realized I was missing a third box. Short version of the story is that I think FedEx is mostly to blame for the missing box, but it's been an incredible nightmare trying to communicate with anyone who can do anything. I've spent hours on the phone and on email and still don't have the necessary box. To top it all off, I'm not sure if they just sent me the wrong color, or if Wal-Mart has the wrong pictures. I ordered the "grey" Amerlife sofa bed which is described as a dark grey chenille. The picture looks like a dark gray chenille. What I received is a very light gray plain poly fabric that looks close (in color, but not texture)to the picture of the 'Papajet' boucle-grey option. I've now had 2/3rds of the wrong color sofa bed in my living room along with my old sofa for three weeks as of today. I am still not confident that I will receive the missing box, much less the correct color that I ordered. The customer service person in the US has been pleasant, but doesn't seem to be able to communicate with the actually distribution center, and the people in the other end of emails don't seem to understand English well enough to communicate. And don't even get me started on FedEx. They have emailed me every day for three weeks saying they're returning the shipment to the shipper, then oh wait, there's a delivery exception and it will be delivered the next day, then out for delivery, then the cycle repeats. They say I have to contact the shipper and the shipper has to resolve it, but the shipper isn't in the USA and just keeps saying to check the tracking, which of course is not going to help. As of the other day they said they were going to send me a replacement and get me a new tracking %23. I still haven't received it and frankly I'm not sure I ever will. This is my 4th attempt to write this review, and every time I try to attach a photo it deletes everything I've typed, so I'm sorry there's no photo attached as I'm tired of typing the story and I'm not even going to try this time.

The cushion is very thin when sitting on the couch you can feel the boards it’s nothing like shown in the picture the picture makes it look very comfy and sturdy which it is not at all I don’t see this couch lasting long at all I’m very disappointed I was super excited to receive it until it was put together such a bummer but the delivery was very fast arrived earlier then expected!!! Don’t click on pay for assembly unless your sure your gonna need it I did paid the 98$ and now angi services is giving me a big run around on my refund they want to credit MY MONEY to a account for future services which I don’t want I just want the money I paid it’s a mess next time I’ll use a regular furniture store to purchase anything

I still have not received the parts that were missing D 5-left and right. A 2 does not fit to chaise B-2 does not fit to the chaise. Please let Ruis group know about this. They got ahold of me and i didn’t get to tell them everything.

They're basically three parts they have to complete to assemble the couch. I was able to successfully complete part one once I got to part two I noticed that many pieces were missing so I decided to skip to part three and I realized I had more parts missing I contacted Customer service on July 31 and it took them four days to get me a resolution/ refund. So if you have any problems with this couch, be prepared to receive one email a day I tried calling the number that comes on the manual, but it does not work. No one answers. It's currently August 5 and I was able to successfully get a refund. I did try to get the missing parts to complete the couch but since they took over four days in responding the couch sold out they weren't able to give me the parts. Even though I did check the two boxes it came in for a good two days. They kept repeating questions through email and making me feel like I was incompetent and asking me if I thoroughly check the boxes which I did. So I would say if you ordered be aware because he might not get all the parts you need to complete the couch, which is sad to say because this couch is a lot of money.

I only received part of this sofa bed, I was missing 3 pieces, without which it is useless, I do not recommend it even 1%, can someone tell me what I can do?