Microsoft Surface Pro 8 Multi-Touch 13" Tablet WiFi 8GB RAM 128GB SSD Windows 11 Home Platinum

Price is good. Overall quality is great

I purchased my Surface Pro8 two years ago, and I've been disappointed with it since first day. Instead of functioning like a laptop, it feels more like a toy. I expected it to handle basic tasks like web browsing and office programs, but even that proved challenging. Just a year after purchase, and right after the warranty expired, my laptop started experiencing issues. It would randomly restart, especially when I had multiple tabs open, and I often encountered frustrating blue screens. Attempting to run Python scripts proved unresponsive, leading me to give up and uninstall programs. Recently, my laptop refused to start for no apparent reason, adding to my frustration. I've had an awful experience with this laptop, and I wouldn't recommend the Surface to anyone due to its ridiculous service. When I tried to get it repaired, most repair shops refused to touch it, directing me to Microsoft. But Microsoft support demanded a hefty $340 for fixing and giving you a shipping labels, which I find outrageous. Comparing it to my first laptop from sony VAIO, which I could still use for some tasks after 14 years, or to my experiences with Lenovo, HP, Asus, and Apple laptops, the Surface is by far my worst experience. To add insult to injury, when I attempted to trade in my Surface, I was offered a mere $17 for their own product. This whole ordeal has left me deeply dissatisfied and disillusioned with Microsoft's products and service. I hope Microsoft has a convincing solution for me and does not delete my comment.