My one star review is for Walmart and their bottom tier customer service. The AC unit arrived with missing parts, possibly because it was already opened by someone else since the items that were included were haphazardly packed in the box. It was definitely not New as the website advertised. I went to test it out and there was broken plastic rattling inside that I couldn't remove, so not only did Walmart sell me a likely open boxed item, but also a dysfunctional one. Like any customer in my position, I went to start a return online only to run into an error. Well, turns out Walmart flagged MY account for fraud when I initiated the return. I called the customer service number and once the AI finally let me talk to a human, I was assured the issue will be resolved in hours. Well it's been a week now with no update and all customer service tells me when I call them is that they see my case but they can't do anything. I decided to drive to my closest Walmart which was 40 minutes away to try to return there, and the manager said they can't do anything about it since it was an online purchase (despite it being sold and fulfilled by Walmart, not some third party).
Can't really give a review of the item since it appears Walmart is selling junk it doesn't want and ripping off the customer then accusing them of fraud.
Walmart is a fraudulent, garbage company and you should not spend a dime there if you can help it cause they might just try and rob you instead.