The chair came as delivery 🚚 time. Was not able to assemble the chair, it was Missing A Major part, the BACK of the chair. I Emailed the company, they responded quickly, and said they would send the missing part, and I would get an email when they sent it out, and was Very appologidic. They said they would send the email within a few days. A week went by, and by the time I opened the 📦 package, when it arrived, the time window to return was coming up. I called Walmart Customer Service to see if they received a response from the Company. Walmart Customer Service informed me that the company reached out to them, and the Company was Refussing to send the BACK of the missing part of the chair, and was Refussing to send a refund also, even though it was still in time frame to return. Walmart Customer Service, Mr. Muhammad, made it Right, even if the company was Not 🚫!!! Mr. Muhammad gave me a Full Refund, which I Greatly Appreciate!!!! I Can't use or put together a Chair without a major support of the Chair, the entire BACK body was Not there, it was useless 🤦😞. Walmart Customer Service did what was right 👍. Thank You So Much, and Looking Out for your coustmers. I will 🚫 Not Order from this Company Every Again!!!! I felt All I got was lip service, and a response they had No intention in keeping including a refund 😕 even if it's sent back in time frame. Thank You Again WCS, and Mr. Muhammad!!! 😁