My Texas House Flynn Boucle Platform Bed, King, Cream

This bed is gorgeous and looks expensive!! We have sleep number base and a BedJet system and were having a hard time finding a bed that accommodated both. This bed is functional, beautiful and affordable!

It was missing parts (the support beams for your mattress; I have attempted multiple times to contact the seller to try and return it. only stating they are going to refund me half of what I paid for it. Unable to print out the shipping labels provided, and they originally told me they would have someone pick it up then stated I needed to drop it off. Customer services is horrible.

If I could give this 0 stars I would. Delayed multiple times, when it finally arrived it was extremely damaged, customer service was an absolute nightmare, they promised they would send a replacement, it's been over a month long, still nothing! No one does anything to make it right, they just lie to you saying they will ship the item and never do. They take your money and scam you out of the product. Terrible. Awful experience. BUYER BEWARE!!!!

If I could give this 0 stars I would. Delayed multiple times, when it finally arrived it was extremely damaged, customer service was an absolute nightmare, they promised they would send a replacement, it's been over a month long, still nothing! No one does anything to make it right, they just lie to you saying they will ship the item and never do. They take your money and scam you out of the product. Terrible. Awful experience. BUYER BEWARE!!!!

Waited two weeks for my order to arrive almost $100 for freight shipping. Only to receive 2 of “box 2 of 2” when calling customer support to get the correct box they scheduled pickup of the duplicate and told me the “box 1 of 2” would ship as soon as they picked it up. Waited two weeks and nothing contacted again and kept getting the run around and finally my order ended up being cancelled because the “box 1 of 2” is out of stock (but somehow “box 2 of 2” is in stock). Finally just returned the whole thing it's not worth the hassle no matter how beautiful it is.

We ordered this and never received half of it. After spending a month and a half with countless hours on the phone with customer service they couldn't find out how to ship me the other half. Offered me a “full refund” and shorted me in that refund 60$. Spent countless hours talking to customer service to get my money back and the sheer incompetence was otherworldly. I would give this negative stars if possible and a million negative stars to the customer service personnel. Most dissatisfaction I have ever had with any company.

I am very disappointed with the delivery's of this item. We received two of the same boxes. This order comes in two boxes, and I happened to receive 2 of “box 2 of 2” and I am completely missing “box 1 of 2”. I had waited for this item to come back in stock for months and was very disappointed to not receive the full item.

They only delivered half of my bed and then said it was out of stock. Terrible service I did not receive box one.

I wish I would have read the reviews for this product before I purchased and I would have saved myself from a giant headache. There is a massive quality issue where incorrect boxes are sent out and it's a massive headache to get the issue resolved.

DO NOT ORDER!! You will get only one part of the bed and Walmart will tell you they can't do anything to get the other part of your bed. Also the manufacturer doesn't reach out either! I have called 6 times to get box 1