Nespresso Vertuo Next Deluxe by Breville with Aeroccino Milk Frother, Dark Chrome

Not as sturdy as the original Virtuo machine, feels cheap in comparison. Cup holder is very flimsy and has dropped out of the front of the machine whilst in use - could be dangerous. Otherwise it does what it should.

After three replacements of my Veruo Next with Areoccino 3, I suggest you avoid purchasing Vertuo Next... my original and all three replacement machines leaked underneath, this leaking was especially bad during the cleaning cycle. I had to accept my fourth machine with leaking as the warranty period is based on the warranty expiry of the original machine and my original machine warranty expired just weeks after my third replacement machine arrived... I had to setup my fourth machine to operate over a tray to catch leaking water. This looks ugly and takes up significant flat surface space (bad) but its much easier than mopping up water and drying up underneath the machine. Then, the little bucket that holds the capsule started cracking up. Initially, a small crack appeared; then a piece broke away, resulting in coffee leaking into the catcher basket. I called Nespresso again, asking whether a part was available to replace the existing bucket. Nespresso evaluated the breakage using their remote viewing via remote viewing on my mobile phone camera. The person was very sweet, and they agreed it didn't look good and suggested I could send in my machine for a paid evaluation and repair as Nespresso doesn't sell spare parts, and also offered a paid repair which I declined.

So disappointed. Had continued issue with water pump malfunction. Had to send 2 back while in warranty. Now the 3rd one has kicked it in too! Previously I had an original Citi and had it for 6 years before it had to be retired. Now I'm wondering is it worth getting it repaired. Or to just try something else. When the coffee machines were made of metal that was great but since it changed to recycled plastic quality has been sacrificed. Yes I get trying to be sustainable but at what expense? Then amount of returns due to faulty parts is adding to the landfill, which you guys pride on trying to reduce.

I absolutely love the Virtuo Next . It's easy to use, heats up quickly and makes great coffee with just a press of a button. I especially love making iced coffee with it, and one of my favorite features is being able to start it straight from my phone. It makes busy mornings so much easier. I also love that I can make both coffee and espresso, and it doesn't take up much space on my counter. I recommend it to anyone looking for a convenient way to make coffee and espresso.

At first I loved this machine, then it just stopped working, customer was a hassle to wotk with. They waste your 45min video time. Finally after 3 calls, someone figures it out. Got a second machine , refurbished of course, less than two weeks another mal function machine. Another few calls..sent second machine back, now they want proof of purchase, after machine has been registered!! So far I have no coffee machine, still stuck with an Aerocino 3, and 6 sleeves of coffee... what to do now??? My suggestion dont believe the hype..

My husband bought this for me several years ago and at first I couldn't figure it out. I kept accidentally triggering the descaling function and the pod kept getting stuck. I figured out that you have to wait until the flashing light turns solid before you press the button and if the pod gets stuck use a paper towel and grab it to break it free (video on youtube). Now that I know how to use it I've gone years without incident and I love me Nespresso machine. The frother in my opinion is a must. The best almond milk to froth is the vanilla silk almond milk.

The coffee is good, but after 3 years of use, the product clogged after being unused for 2 weeks, and no longer brewed coffee. Despite of me following the cleaning instructions and descaling regularly. I would expect the machine to last longer than 3 years- especially as Nespresso makes more money from selling coffee than the coffee machines.

I had 5 coffees and all tasted not really good. And then it stoped working and it's just sitting there for while

Absolutely the best cup of coffee you will ever drink! So delicious! this coffee maker allows you to have luxury top-of-the-line coffee brewed at home in the comfort of your own kitchen!

The Nespresso Vertuo Next Premium brews a great espresso but I don't love that it does not have the option for a regular coffee. Having everything frothed is great for specialty drinks, but the machine lacks versatility.