Nespresso Vertuo Up Coffee and Espresso Maker by De'Longhi, Pearl White

[This review was collected as part of a promotion.] Recently upgraded to the Vertuo up and I have to say… I'm impressed. My Vertuo Next served me well, but the Vertuo is making mornings feel a little extra fancy. Same great coffee, just feels like a bit of an upgrade in the daily caffeine routine. Easier to close, slightly quieter and easy to close. If you need me, I'll just be over here pretending I'm a barista in my own kitchen.

[This review was collected as part of a promotion.] The versatility this machine offers is great but it is quite a bit louder than our previous vertuo machine and it seems to dilute the coffee down a bit more so the bold nespresso flavor we're used to isn't quite there. Also the machine is more cheaply manufactured which can be felt in the flimsy water reservoir and floating tray (now made of plastic).

I'm a little disappointed in how much liquid ends up in the used pod drawer. Makes great coffee. Love the size of the water tank.

Really disappointed in this machine, swapped out for the original vertuo machine that had the auto up lift, as it had died after 10 years. Apart from its appearance, there is nothing really nice about this machine. The used pods swim in coffee water, the machine seems to splutter when making coffee (despite the cup being closest to the nozzle), cannot connect app to wifi (after being told by Nespresso support it's the app and an upgrade is happening tomorrow and then tomorrow). The brew quality is terrible, I have an espresso shot and it's watery and no longer has the lovely foam head.

[This review was collected as part of a promotion.] I bought the Vertuo Up and the drawer to empty the used pods became almost immediately jammed. It has been unbelievably frustrating to try to troubleshoot and we have been able to find zero helpful resources to solve the issue. For this being the top of the line model and most expensive Vertuo machine, I am extremely disappointed and dissatisfied. I would never recommend this product to anyone based on this experience and how frustrating it has been to try to fix this!!

Aesthetics aside, this machine is awful. It brews horizontally so it's extremely susceptible to residue remaining in the machine and baking in unless you're diligent about flushing it with water after each brew. Its discharge mechanism is also terrible -- after each brew, a lot of coffee residue and water is sent into a plastic container that somehow doesn't actually contain these substances. Every time I pull it out, theres water and coffee on my countertop. What a design disaster, and what a huge step back for the Nespresso brand. Cannot believe, after years of refining designs, this is where we're at. Completely regret this purchase.

Another cheap plastic leaky mess. Quality of Nespresso has gone down the gutter. Start using metal parts that last longer. Tanks that don't leak. flimsy parts that can't crack. You produced another machine that doesn't stand out whatsoever. Its overpriced along with the pods that used to be affordable, now they too are overpriced. You have zero loyalty program so the thousands of dollars I have spent give me nothing back in return. The only thing I am looking forward to is the patent to expire so I can get off-brand pods for the Vertuo. Nespresso has fallen off.

I do not like the design of the used capsule container, because it gets full of water, coffee and mold. The machine is loud too. I returned it and I'm glad I kept my old machine, the VertuoPlus Deluxe.

This is my second machine, bought first one several years and was great. Bought the Vertuo UP as wanted to upgrade to new machine and mine was wearing out. First look the machine does brew much quicker than previous versions but is extremely loud even compared to previous machines. Once it starts brew process the machine sounds like 50 year old refrigerator kicking on. Next is the capsule tray, once the capsule is used and dumped into the holder it spills coffee into the tray, the bucket holding the tray and even on machine and under tray holder. This basically requires a complete cleaning each time used inside and under machine. To be the latest machine this is a very big disappointment. Could not have been much real testing as seems are basic design flaws. If just used the normal drop in capsule hold instead of sideways capsule seems would have help dramatically. This machine will get replaced immediately with something that does not make such mess. Really disappointed in Nespresso on this one .

Disappointed with the collection bin. Water and coffee grounds in the bin are an everyday issue. Instructions claim that is normal when doing the initial rinse or descaling. Continues when making coffee as well. The bin needs cleaned and rinsed out daily. New machine poorly designed.