The ODREY Dash Cam was purchased by me to be given as a gift on Christmas Eve.
The recepient of thid cam corder had already purchased another brand and was very disappointed with the long step by step instructions in setting it up, if infact she was to keep it instead of returning the camcorder she bought and was currently using.
Any how, I went to my local Walmart store's customer service department to return the OBREY camcorder and it was refused. Representative told me, "it's not illegible for return nor a refund." My online order details on the Walmart App notified me by telling me "if not happy or satisfied with the product, you can return the item at any Walmart Store.
Must return by February the 3rd."
I visited the Walmart store to rwturn the item after I spoke to a live customer service representative in Grand Prierie,TX and Arlington, TX.
Again, the product was regected and I was denied return and denied refund. The online representative emailed me a new return number sequence.
The final result, the new return code sequence was rejected.
I'm discusted and disappointed with the way I was treated at the two Walmart customer service department.
Final outcome, I have pledged never to purchase items being offered for sale at Walmart.
Thank you Walmart, for over 43 years of being a loyal customer.
I began shopping and purchasing at your competitors store fronts and making online orders.
Paul C.
Arlington,TX.