Open Box Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone Call and Alexa Voice Control, Black

great headset sound, worse UX possible. the speak-to-chat function ignores the fact that I deactivate it about about every 12 hours and reactivates itself all the time. the android app is pretty bad, it's really hard to set the headset and have it work when having multiple devices. If you get a phone call during a zoom-like meeting the headset will break everything about it, screw the sound sources, force you to quit and join back the meeting. There's no option to make it act sanely. It feels like a bunch of managers who never actually used a headset decided that a bunch of shiny features were worth it and then never used it themselves. Again, the sound is amazing, everything around it sucks however. I'll keep it until it dies because it was so expensive but I have never experienced so many frustrating moments because the headset decies on its own to change the sound source mid-meeting because you receive a text message.