I will be returning these phones. The first time I used it, I noticed an amplified echo type noise in the handset and could hear myself talking - like I was on speakerphone, but I wasn't. I was also told by the person on the other end I sounded like I was talking with loose dentures - which I don't wear! I am really disappointed - I did compare online, but neglected to read actual customer reviews like this one until after I purchased them. I am not the only consumer who has had the same problems. Great value alright - I guess "you get what you pay for" is true in this case. I expected more out if Panasonic!