The robe is very soft and plush. My complaint is that it is on the small side. I ordered the L/XL, which should be plenty roomy. It is not. There is absolutely no size to be found anywhere on either the sewn in garment label, the attached tag, or the card stock wrapper. The invoice that came with it states L/XL, but because the garment itself is not labeled, I have no way of knowing if it runs small, or I was sent the wrong size, making it difficult to decide if I should go through the hassle of returning it only to be sent the same thing.