PetSafe SmartDoor NEVER RUST Connected Pet Door, Selective Entry and Exit, App Enabled, L

[This review was collected as part of a promotion.] The door is noce and convenient. We thove the security of the door as with our old door the Raccoons were alway sneaking in. No issues sence we instaled the pet safe locking door.

Three months in with 15# and an 11# cats. Took a few weeks of sweet words, treats and training but they get it now. Recommend full access until your furry friends catch on and for a month or more after before changing schedules. A nice, steady routined smart door and smart feeding system keeps small birds safe and cats safe from large predators. Installed into exterior wall. Time consuming but it was a great option and thoroughly considered. Smaller cats *may* struggle with the door not fully latching and the force required to both push through and slam securely shut for the next pass through. At this price-point I would hope a stronger implanted microchip reader that can read well from both sides is made a priority. The fob is a great backup—had to buy several from another retailer to replace the ones that keep slipping off because the metal is too thin and passes through any and every keychain coiled-type connector. 9.25/10

Fabulous for my dog. She's really smart, so she got it right away. The only drawback, it's a little noisy compared to other doggie doors. I get it, it has to have a way to lock, but some sort of padding to avoid the slamming noise would be great. The other disappointment, you have to purchase the ac adaptor separately. Batteries are great, especially in a power outage, but it would be best to save the batteries and use household power first. The last item - if the locking sound was different from the opening sound, would help confusion in the beginning when training.

It does the job I need it to do but for the price there are a couple of things I'm disappointed in. The first one being the RFID tags. They're not the greatest quality and easily lost. The solution I found is to duct tape them on the collars. The other on is it's 2025 and the door has no smart home integration. It's not a major thing and could most likely be added in an app update. Other than that the door does what I need it to do.

I hope I didn’t make a huge mistake in buying this product. I bought the Medium door. My dog weighs only 10 lbs and she won’t be able to get through the door while standing upright. My dog is still afraid of the door but I’m working with her every day to get used to it. She struggles to get her legs through so it makes her afraid.

The app is a hit or miss on whether it will actually lock/unlock when chosen. I’ll hit lock and the motor won’t turn to lock the dog door, but the app will say it’s “locked”. Also the buttons on the door itself don’t always seem to work. Wasn’t worth the money.

Loved the idea of this, but with theee dogs, the first dog out got ur with no issues but the second and third dog who tried to follow out got either hit in the face or on the back by the hard plastic door and are now timid and afraid to use it. Too bad there isn’t a different option available

We've had this door installed for a little over a month. While the idea of it is great, the functionality is awful. The door is incredibly unreliable. Sometimes the door sensor responds to the fob, sometimes it doesn't. Sometimes, the door will allow my dog to exit, but won't open inward to let her back inside. It's impossible to train my dog with such inconsistent operation. I would not recommend this door unless you are okay with leaving it unlocked. If that's the case, what's the point of paying extra to get a smart door?

This dog door is so incredibly loud when it’s closing! I am trying to engineer a way to quiet it so it stops waking up my sleeping baby when my dogs are going in and out!

Worst set up EVER will not work on a gust network, will not work off an wifi extender, will not work off of 5g you have to get your internet service provider involved to actually set this junk up!