I ordered this on Black Friday. 12 days later, the tracking details still read “shipping label created, carrier waiting to receive item”. I reached out through the Walmart app (the only way to contact them) to see why it hadn't yet shipped. I got no response for 4 days, until I got a notification from Walmart that the order was cancelled and a refund was processing. I did not request this cancellation, so I again tried reaching out to geek chef with no luck. Then I thought to check my spam folder in my email, where I found a very generic email from geek chef saying that my package was lost in the mail and they have no more in stock to replace my order with. They made no effort to offer any type of discount on any other products, and now I'm stuck with having to pay full price for an espresso machine now that all the Black Friday deals are over. Bad experience, definitely wouldn't recommend to a friend, and likely won't purchase anything from geek chef in the future if I can avoid it.