Premium Stepper and Rower Assembly (for items $300 and up)

The representative assembled the bike in our home. However, we were told he would be at our home on August 1 at 9:30 am, and when my husband returned home on Friday, July 31, a different representative was waiting for us to arrive home to assemble the bike, which he did. Then on Saturday morning David, the person I was told would be here, arrived to assemble the bike. I told him it had already been done the day before by a different person. Very confusing.

haven't used it yet (just constructed so while it looks fine, I can't comment on quality or overall satisfaction; it's too soon. As for price, it was no better than prices on Amazon, ****'s, etc.

First, the ANGI pro that came to assemble was fabulous and on time. But he was the second pro to be scheduled . When the original day and time pro was a no show, ANGI was less than accommodating, and NO sense that the responder to my inquiry even cared. I would NEVER personally use ANGI because of the lack of customer service when their pro no showed. The ANGI platform is very clear that if the customer was the one to reschedule within the 24 hour arrival window would be charged. I waited all day for the pro to show and not a word that they would not.

I was not happy with how they set up assembly. They state you have an appointment when in fact you do, you are to get a 2nd email with the name of the person who would do the assembly and I never received that info, called Angi and advised and said I wanted a refund and then it turns out they just made a another appointment for today and again they did not have a person assigned to my install. Again I asked for a refund and was advise they are going to put it thru but I have not received an email confirm that I will get the refund. so not happy

the service was not available in the small town where the item was sent as a gift. i am unsure why they could not be honest from the start and say they did not have anyone to do the job. I asked day one and they said if they did not have a "pro" in the area the appointment would not have been booked. They kept making and rescheduling the appointment for set up. Happened 3 or so times before they finally admitted they had no one to do the work and cancelled and refunded my money. Also you have to download the angi app to use this service. it was a waste of my time and i would not try it again. rating was required but you can not put less than one star or i would have.

I am so angry, first it took forever to come. Now I am here with the company that is doing the assembly. I was told upon purchase they would throw out trash and move it to the area I wanted it. This man said NO HE IS ONLY DOING ASSEMBLY THIS HAS BEEN THE WORST EXPERIENCE AND I WILL NEVER PURCHASE FROM Walmart AGAIN

Don't bother if you lose internet zThus not getting to the email there are only mechanical responses telling you to use the email.. no matter what Could not geta human to respond. So unable to verify assembly for $99 Unable to find a human and Walmart was no help Stated that the phone number was it thus back to email that coul not be accessed. Going for my $99 as not paying someone when I had to stress to assemble. Health issues. So no thanks to these clowns. Too important to talk to customers

I have had a difficult time getting a professional with assemble it. They have rescheduled twice, so.. .until it's assembled, I can't use it thus cannot rate it. Circle back to in me in a month or so.

1. my treadmill has been lost two times 2. never received a tracking number when shipped 3. very hard to contact any human 4. no time frame of delivery time, soo you take the whole day off work

DO NOT PURCHASE!!!! 3rd party seller, unable to use the manufacturers warranty because they do not have a direct contact number, sent an email and no response back. Also if need it assembled do not let Walmart book your assembly based on the estimated arrival date because if you have to cancel or reschedule with Angi they are a pain to rebook, still waiting on a supervisors call from them. And the item looked used(no clear plastic or protective cover over the screen) very heavy and you will have to deal with doing a return which took forever. DO NOT BUY!!!!!!