Purple Mattress - Queen, GelFlex Grid, Better than Memory Foam, Temperature Neutral

I never thought I would ever find sleeping so phenomenal!!! I have fought for years trying to get comfortable sleeping until I found Purple. I don't get hot plus, I have 0 aches & pains while sleeping & I actually wake up pain free!!! Purple is phenomenal !!!

We got our first purple 5 years ago and when we needed to get a new mattress for a guest room, it was a no brainer. These beds are amazing and I sleep so wonderfully on them. I used to get pains when I slept, but that is no longer!

Will always recommend purple original. The mattress is not only comfortable but moulds to your body. It never has low and high sides it remains flat. Very comfortable mattress.

Didn't know I needed a new mattress untill I bought this one. Back and hips hurt in the morning, thought it was just my age and the kind of work I do. My son talked me into trying this mattress because he had on so I did and absolutely no regrets!

I like the mattress, but I'm not obsessed. It has not changed my life, but it is comfortable for sleeping on my side and on my back. It also keeps its form after being inclined by the adjustable base.

This bed is so different from any other mattress, but in a good way. I have had daily hip pain for over a year. After only ONE night on this mattress my hip pain is 100% gone!

I'm extremely disappointed with my experience ordering from Purple. I ordered a mattress and never received it, yet I did receive a pillow from the same order. When reviewing the tracking information, it clearly shows the pillow and mattress were delivered to completely different locations even though they were part of the same order and shipped to the same address. I reported the issue back on February 17th and have been trying to get it resolved ever since. Instead of taking responsibility or working directly with FedEx to investigate the misdelivery, I was told I needed to file both a FedEx claim and a police report before they would even consider issuing a replacement or refund. As a customer who never received the product, this feels unreasonable and shifts the burden onto me to solve a shipping problem that I didn't cause. For a company selling expensive mattresses, I expected much better customer support and accountability. This whole process has been frustrating, time-consuming, and unnecessarily complicated. I hope Purple improves how they handle situations where customers simply never receive their orders.

We have been loyal Purple customers for years, but the quality has declined. Our recent purchase arrived lopsided. The warranty replacement was made in 2023 and the corners never fully expanded. We've been trying to return it for three weeks, but customer service only replies every other day with no solution. We are switching to a different brand.

It's been 7 months since purchasing this mattress and I can honestly say I hate it. I find myself leaving bed to fall asleep on the couch instead. The mattress is beyond uncomfortable. I might as well sleep on the ground because it would feel the same.

We have purchased multiple Purple mattresses before and liked them, but this one is incredibly hard and has not broken in yet after a month. We are still in the return window and debating what to do, but we are really disappointed in this mattress.