RELXTIME 2 Person Oval Inflatable Hot Tub Set, Blue

Cover is thin But for portable aspect, it folds nicely the hot tub with the padded bottom temperature stayed consistent throughout the winter. It wasn't an enclosure but not heated enclosure. We're very happy with this purchase. I took it down before I got a picture. It did reach 101° very quickly

Spout separating from hot tub one filter sucking the other one is not so you see one here is clean one isn’t

I never could get it to hold air. I called the number on the manual and talked with a nice person who asked for a picture of the deflated spa, which I texted. She said the company would contact me by email with the solution. No one ever emailed. Nice person said check junk file but no email so I went through Walmart to return. It’s not that easy to rebox even though I appreciate fedex is picking it up at my house

I bought the first one and the GFCI plug failed (thankfully I wasn't in it). The replacement arrived so badly damaged from shipping with a hole poked in the side of it. This item is highly NOT recommended.

I bought this hot tub for a friend of mine who has terminal cancer. Blew it up. The next day was to low to good water. Spent two days trying to find a leak and finally gave up and ordered another one assuming I could return this one at the store. No luck. The one I ordered is not capable of warming up enough when it’s 35° outside. Very dissatisfied. Do not buy this product. Customer Service at Walmart has a lot to be desired. No way to contact anyone to talk to no personal service . They’re worse than Amazon and that’s pretty bad.

The pump failed after four months and RELXTIME could not provide a delivery date for a replacement pump unit. The hot tubs are still for sale with delivery in less than a week. It has now been out of service for weeks already. This is unacceptable performance for a Walmart product.

BE ADVISED this is a MarketPlace Seller and NOT a Walmart purchase. I received a damaged hot tub November 20 and still have no product to use as of December 11. Item has an undetectable air leak and is fully deflated after 45 minutes. The drink table, which is required for the tub to hold its position, has a bent leg and cannot be assembled.. I contacted WalMart who told me I had to speak with Seller, Relxtime. Relxtime only communicates via email. On December 6 they stated they would send a new product to me. I have asked for the tracking information but as of today (Dec. 11) have not been provided any information. Contacted WalMart again and was told that I must contact Seller. Website states item is returnable until January 31 but am getting no assistance from either WalMart or Relxtime. Will stick to AMAZON purchases from now on.

The heating unit broke on my last tub and the customer service is non-existent. After a month they are still promising a replacement; "Please be patient."

This product never heated, but the first few times I used it, and I was so excited because of its size. I called the company and they said they were out of heaters and that they would send me one in December but never received one. Besides that I would have to put it in and they told me they would send me directions. Well, it’s January 2026 and I still haven’t heard back from them or received the heater. Spent a lot of money, trying to heat it up, pumping the hose through the filters to see if something was lodged. Waited many times for it to hopefully heat up.

I bout this product as a gift and it literally only worked for 7 days. Won’t heat at all. I continue to call and send emails. When I can they tell me to email them never get back to me. I wasted all my money.