RENPHO "24x37" Shoulder Heating Pad for Back Pain Relief, Electric Large Heating Pad for Neck & Wrap with 6 Heat Settings & Auto Shut-Off, Birthday Gifts for Women Men, Grey

I have chronic back pain, and have since the early 80's. This is the first that actually wraps my shoulders comfortably, AND runs the length of my back. I also appreciate seeing the temp displayed instead of “low, med, high” options. It is also the softest fabric, with beaded weight. I really do like this.

Great quality. Essential for my back and neck pain, post workout, etc. Fabric is super soft. Easy to remove outer layer to wash. Multiple heat temperatures for heat output and gets really nice and hot. There are several timer options for automatic shut-off. The wrap is a nice addition to help hug the back and neck. Nice packaging.

So nice. Soft comfortable. Weighted around the trim but not too heavy. Has a tie on it also

great product, keeps neck and back warm,helps with neck and back pain highly recommend

Very soft, works well for my neck and upper spine. Set at 150°, the warming goes deep into muscles but doesn't dry or irritate my skin like some of the heating pads can.

I really like this heating pad as it is big enough to cover my back %26 shoulders. Both areas often need the heat from the pad %26 afterwards it feels so much better. You can choose different settings like warm, medium warm %26 warmer. I usually set it on 300 which is nice %26 warm for me. It has a 2 hour auto shut off as well just in case it is accidentally left on. I would definitely recommend this heating pad.

I use this on my back %26 shoulders almost everyday as I keep it laying up on the back of my desk chair. It heats up quickly with the press of the buttons %26 provides consistent heat. I bought it back with Christmas Prices Savings. But it is worth the price if you suffer from back or neck pains. The little snap helps to keep it up on your shoulders so it can also provide heat up %26 over your shoulders %26 around your neck areas. I Love This Thing %26 Have It On As I Type This Review!…😜

I really like this heating pad. Its soft, easy to turn on and off, set the heating temperature and timer. My only little minor complaint would be that I would like it hotter. I usually have a sweater or sweatshirt on so Im sure if I would wear a thinner top it would feel hotter. My boyfriend uses it nightly and he absolutely loves it. As far as durability that is yet to be determined. We use this everyday so hopefully it holds up well.

When I first got the product, I noticed that the heat output was not consistent. It did not heat the entire surface area evenly. The timer is not accurate as well. You have a choice of 30, 60, or 90 minutes but I noticed after about an hour it would shut off. There's no button for consistent on. I don't use that that much however, it would've been nice to have that option sometimes . When I went to use the heating pad after using it the day prior, I noticed it wouldn't lay flat. When I went to straighten it out that's when I noticed it was melted. I thought that maybe I spilled or got something sticky on it. But what had happened was it melted from the inside and was stuck together because of that. Once it was straightened out, I noticed there was a small hole straight through the inside plastic part. Around the small hole in the plastic, the fabric was burned and charred with a bigger area around it where it initially tried to catch fire. Since I did purchase a warranty, I contacted Walmart who uses Allstate for their warranty. Because the product was less than a year old, it was still under the manufacturer warranty. Allstate made the initial contact to the manufacturer for me. Renpho was quick to respond via email and instructed to stop using the product immediately. They instructed me to provide verification of the product, along with pictures of the defect. I have emailed them four times with the requested information, each time they claim to have not received the information that was requested. Any email sent with the proof of purchase and pictures of the burn, they claim to not receive. If I an email them without the information requested,they will respond stating that they had not received the requested information in order to proceed . After I sent an email stating that they will no longer respond to any emails. I have reached out to Allstate to whom stated that they will contact the manufacturer on my behalf. I am still currently waiting for a response from either of them. The correspondence has been going on since March 15. It is now April 1. I do not understand why all state will not just honor the warranty. All I want is a replacement or a refund due to the defective product. I do not recommend this product. Honestly, I would prefer a refund because I am worried that this will happen again and potentially catch fire this time.

It doesn't stay on and it only gets hot for a couple of minutes then it just stops working and it cuts off automatically. It's never worked since I received it. I had ordered a different one a couple of years ago and it worked great. It stayed hot and stayed on. This one never worked and I don't recommend it to anyone. Do not buy this product it's no good!!!!