I am impressed and did not expect such a nice refurbished computer set. I was sent the wrong adapter and 1 wrong VGA HOWEVER, with their exquisite customer service, they are sending me the correct ones promptly. They communicated quickly also. I love the letter and instructions they type up and send with it, feels personal🙂 overall, great buy, works perfect and runs like brand new. Thank you South Shore for everything and I will continue using you for all my computer needs if needed in the future.