Roku Wire-Free Video Doorbell & Chime (db10005)

No complaints; easy to install, price right, great features. Suggested upgrades. #1. Allow for several chimes to be plugged into outlets around the house, but all connected to 1 doorbell. #2. Make it so the chime unit can also have a 2-Way speaker / microphone to the outside unit

I have struggled for years now with not having a doorbell or camera and this device was the perfect easy fit for my needs. Super easy and i love having confirmations of visitors and packages. I would highly recommend this device for ease of use and clarity.

Easy to set up easy to install easy to use it comes on the tv you can see it on your phone Video is very clear you can hear everything said as it records.

will not do event recording.

Bought this for both doorbell and supposed camera features to keep an eye on our house when home or if we had to go away for anything. I even paid for the subscription for the better features. I went step by step setting it up. Needless to say highly disappointed as it didn't record or alert me to multiple things. My new vehicle was in view of the sensor and etc. It never alerted the motion or anything that someone was attempting to mess with it. When we would go to appts it wouldn't alert us in the app of anything that was happening.

I got this on sale and even then, it was a huge disappointment. Initial setup was a pain, it didn't want to connect to the wifi. Once it was set up, it consistently disconnects and wont reconnect (the only device I have that does this). The live video quality is poor, and event videos won't save. About an hour after initial setup, all events just take a still image instead of a video, an issue that's been complained about online for years. And to top it off, I have to pay for shipping for my return all because this piece of junk doesn't do the only task it's supposed to.

have spent several weeks on the phone and chatting with them to fix my door belll that i order from them online. it does not record the events even when u press the door bell when u try to watch it, it only shows the still images. they have made me several times send them proof that its not working like me being on the phone isnt enough proof or the fact that i have sent so much stuff to them proving that its not working just to hear we will send this to the tech support ill then get an email saying its fixed, and it has not! its been almost 5 weeks of this. I should have stayed with ring!!!

Dear Roku Customer Support Team, I am writing to formally escalate an unresolved issue regarding my Roku Wire-Free Video Doorbell & Chime, purchased in late January 2026, along with an indoor Roku camera. As a long-time Roku customer, I have generally been very satisfied with your products, which is why I chose to expand into your home security devices. Initially, both devices worked well, and we were able to reliably access the doorbell camera remotely, even while traveling internationally. However, following a recent recharge (the first recharge) of the doorbell approximately three days ago, the device has not functioned properly. Specifically, we are no longer able to delete stored images or video recordings, consistently receiving the error message: “Delete failed. Please try again.” We can also not find the footage in the ‘events' section, but merely at the bottom on the ‘DoorBell' page in the Smart Home App. We have made several attempts to resolve this issue independently, including re-pairing the device, reinstalling the Smart Home app, testing on another mobile device, and adjusting Wi-Fi proximity and phone settings. Unfortunately, none of these steps have resolved the problem. Earlier today, Monday, April 6th, I contacted customer support but did not receive a resolution. After more than two hours, the chat session ended without acknowledgment. I then called support and requested a supervisor; however, the interaction was also unsuccessful, and the call was disconnected without follow-up. I subsequently sent an email with my contact information but have not received a response. As a paying annual subscriber to the Roku doorbell camera service, I am currently unable to fully use the product due to this issue. This experience has been both frustrating and disappointing, particularly given my prior positive experiences with Roku. I am requesting prompt assistance to resolve this matter. I would appreciate either a technical resolution, a replacement device, or guidance on next steps to restore full functionality. Thank you for your attention to this matter. I look forward to your response.

Well it lasted about a 1.25 years before the battery wouldn't take a charge through the charging port. It appears the plastic around the charging port on the camera had slightly melted/deformed around the port the last time it was charged, which to me could be a potential fire hazard. You can still plug the cable in but it won't charge the battery. This is the wireless/wired version. I ran wires from another door to this unit and it appears to be charging the battery (charged ~5% in ~2 hours). The overall rating is based on the the above mentioned problem and the following; the voice feature has never worked beyond hearing scratchy distorted sounds when someone speaks (both ways), grainy still photos beyond 5' at best, the app leaves a LOT to be desired. For the original price a year+ ago it really wasn't a good performer or value. I don't mind paying a premium for a premium product but this one falls short on premium product.

It says the battery will last 6 months it only lasts a week or so. Camera stopped recording and sending notifications even if you update the ap or reinstall it. This was an absolute waste of money, and a waste of time.