My experience with the shampoo and conditioner was, to put it simply, ok. I didn't notice any difference between it and any other shampoo and conditioner I use effect wise. The smell is alright, not really minty but more like bug spray. The shampoo lathers well but it doesn't last very long because your hair wears it down fast. The conditioner doesn't wear down faster but it also doesn't lather well.
Overall, I definitely don't prefer it over my typical shampoo and conditioner but if you want to stop wasting plastic on bottles, it's a decent alternative (maybe if you pick a different scent).