Samsung 24" Heat Pump Dryer with 4.0 cu ft Capacity DV25B6900HW

[This review was collected as part of a promotion.] Dryer has been great since we put it in upstairs. Have not had an issue with it not drying clothes. Was unsure how it would go but I simply empty out the water after each cycle and have not had any issues at all. Very reliable and easy to use!

[This review was collected as part of a promotion.] I bought this dryer to move to a more efficient heat pump system - which definitely takes a few uses to get used to, but we love it. Not requiring an exhaust has saved room in our small laundry room, and the wiif/AI features are helpful to manage your time.

[This review was collected as part of a promotion.] We love our washer, dryer combo, priced well and very efficient. I highly recommend getting the Samsung washer combo.

I bought this after doing extensive research and because my old one literally stopped working due to others not taking care of it, such as cleaning the catch cup, etc. And it was beyond repair. I've had this unit for about 2 years. I really enjoy it. Unlike a regular drier, this does not over dry or cook your clothes, and because this is basically a dehumidifier for your clothes it took a bit of getting used to. I do the required monthly maintenance and such. My electric bill is great. Saves me money, and i do laundry at least 1-2 a week. I am overall happy with this unit.

[This review was collected as part of a promotion.] Pairs beautifully with the Samsung washer Giving 4 stars because I'd really prefer gas but not available in this size. Electric dryers are slower ….

[This review was collected as part of a promotion.] Dryer is much more time consuming than my other Samsung Almost twice the time. It is ventilated and the exhaust duct is clear.

After putting solar on our house, my wife and I decided to replace any old appliances that had more energy-efficient options available. We were excited to get a heat pump dryer that would eliminate the long vent going outside and also save us some electric use, so we picked up the Samsung ventless 4.0 dryer on sale. Despite following the instructions on this dryer to the letter, after a month or two our clothes quickly started smelling mildew-y after coming out of the dryer. I looked online and most people with the same issue traced it to the heat exchanger bin, and sure enough, despite using the Samsung-supplied brush to clean it every 30 days or so, opening the panel revealed lots of very fine lint deep into the fins that got past the double-filter (that we clean fully after every use. There is no way to clean the exchanger fins thoroughly without disassembling the dryer, which we have not yet done and probably won't unless it gets really bad. Our solution (so far) - after every drying cycle, immediately open up the panel and allow the heat exchanger fins to dry fully. When you leave the panel closed, the entire compartment remains damp for days at a time between loads, making that mildew smell, and it also makes cleaning the fins more difficult. After almost every load, we brush the fins with the Samsung brush, and then I bought a hand-held vacuum with strong suction and brush attachment to get as much residual lint out of the fins as possible. So far this has kept the very fine lint from caking up on the fins and getting wet and holding mildew. Then every few loads I get in there with a longer-bristled brush and make sure I loosen up any lint that got deeper in the fins and vacuum it out. I don't know if any other ventless dryer manufacturer has solved this issue, but my wife and I are on the fence as to whether or not we'd purchase another Samsung unit before getting assurances that we didn't need to do this much daily/weekly maintenance just to dry our clothes without them smelling like mildew. Right now, we're stomaching the extra maintenance because we want to do our part to save electricity. We bought the extra five years of maintenance, and if this dryer breaks after that, we'll be pretty happy to replace it with something else.

We've had the similar model without the AI and wifi for over 4 years, purchased at our builder's recommendation as we were building a close to passive house. The various drying programs have frequently stopped short of the time initially indicated on the display and not because the clothes are already dry. And it takes FOREVER to dry queen and king size sheets, cotton blankets, quilts and duvet covers. It has always taken a long time but now it is taking up to 2 days for the heavier cotton blankets and flannel duvet covers. I think this is partially due to the fact that they always ball up during the cycle, even if I put dryer balls, extra towels, tennis balls, etc in the drum, so I have to constantly check the machine, unravel the bedding and start the cycle again. The heat pump condensor fins came bent (as the dryer had been dropped during delivery, had to have a bottom panel replaced, photo attached to review) and even though I clean the fins after every cycle with the provided brush and also vacuum them periodically, I recently discovered when using a flashlight that they were packed with lint, so I'm sure this has caused the increasingly longer drying times for bedding and the other cycles stopping short of the indicated time. I just spent over two hours trying to cleaning the condensor fins, got out a lot of lint but there is still lint trapped against the condensor that is impossible to clean. I don't know why you'd design a key part of the machine that is so difficult to keep clean. The brush that comes with the machine isn't stiff enough or have long enough bristles to get deep into the fins to get all the lint out. So I would caution against this machine unless you want to spend the time (and get the right tools) to deep clean the condensor fins after every dryer cycle. I'm sure some (all?) of the issues I have with drying times and cleaning the lint might be due to me not noticing that the heat pump condensor fins were bent when the dryer was delivered but if that is the case I'd say it's a design fault if such a critical component can be damaged during delivery. So if purchasing this machine, I would definitely check the heat condensor fins upon deiivery and ask for a replacement if the fins are bent.

Did it dry my clothes? Yes. But it took 2 hours. It also heated my bathroom. After drying a full load in two hours, my bathroom (medium-size approx. 8' by 7') would heat up by 15 degrees. While these are marketed as "ventless" because there is no vent that pumps the hot air out using ducting, there are heat vents on the back of the dryer that let out hot air into your room (picture included). And because you can't use ducting to vent the hot air outside, it just heats up your room. The marketing claims the hot air is recycled in the heat pump cycle, and that's how it creates energy efficiency and doesn't require venting. But my experience in reality, is that it turned my bathroom into a sauna.

My poor rating reflects the fact that this model is advertised as having side and bottom venting options and includes a side venting kit on the product page. HOWEVER, the kit does not work, not even close. I'm guessing it fits Salmsung's larger capacity dryers but the kit pieces are way too long for this size dryer. I've had to sit one piece in half with an angle grinder and gerrymander the other pieces to get a half way acceptable side venting. I guess I shouldn't be surprised as Samsung as several different sized dryers but only sells one side vent kit. I can't believe they haven't addressed this.