Samsung - BESPOKE 7.6 Cu. Ft. Stackable Smart Gas Dryer with Steam and Super Speed Dry - Brushed Black

[This review was collected as part of a promotion.] Efficient but unsure how the AI is helping. For example, we cloth diaper and on the normal cycle it never gets them completely dry so we have to re-run the cycle or put it on time dry afterwards. You would think the temp sensitivity or strength would adjust.

[This review was collected as part of a promotion.] We have a small laundry room but there is nothing small about this dryer. It stacks so neatly, easy to use, it reminds you to clean the lint screen, and it tells you it is done on your smart devices. Once it is connected to the washer, there is one location to operate both machines which we love.

[This review was collected as part of a promotion.] Love the look Great drying speed Large capacity Very efficient Love interface with washer Nice to have sanitation choice

[This review was collected as part of a promotion.] So far this dryer has been great, no issues with it. The fact that is stacks right on the washer makes it even better!!!

[This review was collected as part of a promotion.] Samsung user for life! This machine is amazing have always bought Samsung. Clothes washed so good im over impressed.

This is my 3 year review with this dryer. How do I best put this? It gets the job done okay. Forget about using all the other modes, the mode you will only use is ***time dry*** The automatic dry sensor sucks horribly. Your clothes are not dry when you put it on normal. It's supposed to automatically stop drying your clothes when “dry” to save power consumption. In reality it stops when the clothes are still wet. If you're reading this now don't even bother with the washing machine.

Until this thing gets figured out its a one star for me. Most all my clothes come out still damp. It doesn't matter what cycle it's on. I can turn heat all the way up and dryness both to 5 and, press start, 2-4 minutes later the time goes from 116 min to 4! Then it's in some stupid as cool mode. Clothes stop and guess what? They are still damp. AND if you are a person that likes hot towels out the dryer for your shower, forget about it! Nothing, absolutely nothing no matter what the setting is at, your towels will not nice and warm.

The AI is bad. Clothes are never dry because the AI stops the dryer prematurely. Even when I set a 1-hour cycle, it stops in the middle and I get a message saying the laundry is done. I either need to air dry the clothes or restart the cycle. DO NOT BUY THIS.

My Samsung dryer failed after only 29 months and no longer heats or dries at all. This is completely unacceptable for an expensive household appliance. A dryer should not break down this quickly, especially right after the warranty ends. This feels like poor design and low-quality manufacturing. I am extremely dissatisfied and will seriously reconsider purchasing Samsung appliances in the future.

We purchased these brand new in June 2023. They must program these machines to wear out right after the warranty expires. In January 2026 the washer would no longer start. To have the part replaced would cost about as much as what we paid for this item. I cannot recommend a Samsung washer less than I do this one. Extremely disappointed that this is the outcome. DO NOT BUY THIS WASHER.