The Kayak and its parts were all delivered well packed, on time delivery, responsive Sea eagle Customer service team, 5 stars for these. Things that did not go well, Kayak had lot of marks, that has been caused by the factory folding that very visible and are kind of concerning, I was told by the customer care team to use the hairdryer for 30 to 60 seconds and blow the got air to get rid of folding marks, which i have done and dont see the marks gone in full, the Recommended PSI for hull is 3.2 PSI and the supplied pump comes with no correct PSI markings which makes it hard to figure out if you have got the recommended PSI :-( for price being paid ($1260 with tax) the expectation is you get a good quality product, which is missing, Sea Eagle states it has been in business for more than 40 years and not sure why these issues have not been taken care.