I ordered the SEIZEN 14ft trampoline and it was delivered by FedEx. The outer box looked a bit worn out but not very bad. However, when I opened it, the inside was a mess. All the parts were just tossed in loosely with no real packaging to protect them. Springs, metal frames, and connectors were scattered everywhere.
Many of the metal frame parts were scratched, dented, and looked worn out almost like someone had assembled it before and returned it. Several essential parts were missing altogether.
This is unacceptable for something advertised as new. On top of that, because of the size, it's not something I can just toss in my car and take back to the store because they won't accept returns at store. Now I'm stuck dealing with a complicated return process for an item that should have been properly packed and checked in the first place.
I do NOT recommend this product unless you want a huge headache. Terrible quality control and packaging. Save yourself the trouble and buy from a more reliable brand/seller.