Sennheiser CX True Wireless Earbuds - Bluetooth In-Ear Headphones for Music and Calls with Passive Noise Cancellation, Customizable Touch Controls, Bass Boost, IPX4 and 27-hour Battery Life, Black

Have had them for 18months still work great fit well and good sound

Extremely pleased with this product. Sound quality is fantastic. I use them for the gym and they work a treat. Noise cancellation quality is excellent. I have no complaints at all. I previously had a pair of Sennheiser wired earphones and had no hesitation on upgrading to wireless earbuds. Quality and speed of delivery was great. Only took 2 days from order date to arrive, Germany to Scotland. 5 stars all round. Thanks Sennheiser.

I don't like things in my ear , so I usually wear headphones, but I decided that I'd give Sennheiser CX True wireless buds a go. The buds arrive in a small case with different types of fittings to make the buds fit comfortably in my ears.which they did.After getting used to the buds in the ear it was time for a sound test. With the name of Sennheiser on the , no need to worry! Excellent sound , comfortable fit and all controlled via the app. Yes I am happy with my purchase although I am still getting used to having the buds in my ears. Money well spent on a well made product. I would definitely purchase another pair..

These have great sound and are a great value but it's hard to figure out the fit. With the standard size ear tips it felt too loose and it was hard to tell how they were supposed to fit in my ear. like they would fit one way and then you could rotate them a little and they'd fit another way. It takes a while to get a feel for it.

except being not too loud as wired cx3.0, the earbuds are comfortable, sounds is clear and precise, bass on point:).. case is small, effective and well designed:).. will tell you more after 3 months of use😘 thank you to the sennheiser team for this crispy sweet earbuds😍

Purchased these headphones, they have a two year warranty and worked fine within that 2 year timeframe. A month afterward the warranty ended, one ear bud started to disconnect, only charged every now and again and it has been getting worse and worse. I tried to contact Sennheiser for help, aware it was out of warranty but wanting help because as a consumer I was feeling pretty hard done by because it is a reasonably expensive product that didn't last long. They responded with the following and offered no help - Thank you for contacting us. Sennheiser Hearing offer a two year global warranty from the date of purchase. Unfortunately you are no longer covered under warranty. We recommend purchasing a new product. Should you need any further information do not hesitate to contact us. ----- I personally think that's pretty poor, especially since they recommend buying a new product - what happens when the next one does the same thing so soon after the 2 year warranty period and broken?

I bought a set of the CX True wireless headphones. The sound quality was good but they would only hold charge for 5 minutes. I returned them and received a full refund. As the headphones were on special - and my husband had a pair he was very happy with - I bought a second pair. this pair held their charge, or at least the left headphone did. The right headphone refused to charge at all and never got above zero %. This pair was also returned and I am awaiting processing of the refund. I won't be buying a third pair.

Never got this product to work properly. Only one earbud lights up; it can pair with the phone but the other is dead. Tried all the reset options I could find, nothing helped. Called local support number, got a case raised at European call centre with a promised response in 2 business days. Heard nothing after 4 business days.

Initially the related program did not show the tone control setup and numerous complaints showed that this was a general fault, which Sennheizer denied. The company which wrote the program for Sennheizer said they had loaded it incorrectly and put a patch on the internet which worked. At 2.5 years, however, the right headphone has stopped working and there is a plethora of complaints on the internet re the same fault. The last time I buy this brand.

I really wanted these earbuds to be decent. And given my previous experience with Sennheiser products I genuinely had no reason to believe they would not be. The sound quality I actually think is pretty good, as well as the microphone for phone and video calls. But apart from that they are just disappointing. Within not even a year of semi-regular use, they are now at a point where they no longer charge properly or don't hold a full charge for longer than an hour of listening. They also disconnect at random far too often - sometimes completely for no reason. Given the price point of these earbuds, I must also admit that I have definitely bought cheaper ones from other brands, which still have been more reliable. Which all in all just makes these ones sub-par for me. Shame.