I've had this product for a 8 months. I want to like it but it's very flawed.
Problem 1: It Quits before the job is done.
It frequently will vacuum a single room then return to its base even tho it was mapped to clean 5 or 6 rooms. No, it's not because the dust bin is full or because th battery is low. It simply does this with no error or explanation. It thinks it did it's job. I don't know if it's navigation issue or what, but it stops after 6 minutes and 68 square feet. (See picture)
Problem 2: The water tank
The water tanks are made from very thin and fragile plastic. Why they chose to cut corners here, I'll never understand. My clean water tank developed a crack in one of the corners after sitting in the base for a few months. The base was never moved and it is wasnt cracked when I last refilled it. It simply cracked while sitting in the base.
Problem 3: The Warranty
I called support (the automated chat bot is worthless) and was told that the tanks aren't covered by warranty. EVENTUALLY they agreed to replace the item free of charge, but they made me fight for it. However, the tanks are backordered therefore it's my responsibility to call them back and when the tanks are hopefully. back in stock. Side note, the fact that these tanks are back ordered leads me to believe that this is a common issue. My sanitizing robot no longer sanitizes.
Smaller Cons: it thinks my my very thin throw rug is a "cliff" fairly often.
Postives: The suction is good. The mopping was decent enough for in-between jobs. I wouldn't call it sanitization exactly but it's good. The never touch base can genuinely last a month or more without intervention.
Conclusion: Don't buy this model.
Wait for the next model which will hopefully be improved, This product gets a lot a right, but they cut corners in some bad places. Therefore it's not worth the price. Instead, buy a standard vacuum without the mop, or seek out a different compan if you love the idea of a 2 in 1.