Had this player for about a year now. Great player when it works, but the known issues on this player and its flaws are complete deal breakers
1) There is an alleged laser issue both with this model and the cheaper one in the lineup, that causes discs to freeze or skip during playback. I've had this happen to me each time in the last 4-5 discs I've watched, from LOTR 4K to Harry Potter 4K. Discs are completely smudge and scratch free, brand new discs, yet the player freezes and skips. Restarting the machine usually fixes it, and I can resume where I left off, but that's simply not acceptable coming from Sony (didn't they create blu-ray in the first place?).
2) This other issue is more documented, and is more of an inconvenience than the first problem, and that's with how Dolby Vision is enabled on this player. The user has to go into the Setup menu each and every time to either enable DV playback when playing a DV disc, and to turn it off when playing discs without DV.
In the end, the freezing/skipping is a deal breaker - DO NOT BUY!!!