STARLINK - Mini Kit AC Dual Band Wi-Fi System - White

This thing works great! I work in construction as an inspector, where now everything I need and do is online. The site I'm on now has very little cell service, so staying online and completing reports was almost impossible. The only thing I can criticize is that I didn't realize how much data there is in a speed test! 9 gigs on the first day. I couldn't stop checking the speed!

The kit works as advertised and connection to the satellite system is accomplished easily. Surprisingly, we used 33 gb of data in just 3 days. There was no access to video or gaming, just online news and answering email. So, as well as the mini works, calculation of data consumption is a bit of a mystery.

Everything arrived as planned. Only problem is it was delivered with the wrong AC plug. I need the USA AC plug. It came with a European plug. I have not received the correct plug yet from Walmart or Starlink.

I really wanted them like this device and appreciate the nicely designed setup, guide and packaging, and of course, the product itself is well designed. But the big flaw is that you should be able to check with their app if your location is good for the device before you buy it rather than waiting until you unboxed it to find out that there's not enough open states around it and have to return it.

Company shipped product in too big off box for what they were shipping. The product was shipped from Florida to Arizona and the outer box looked like it was thrown around while in shipping. Company should had put in packing paper or something to fill the rest of the box up before they shipped it across the united states.

Ordered the Starlink Mini as Walmart offered it online at a very low price. FedEx delivered it and the package appeared damaged. The outer black plastic wrap was torn, covered in country road dust and the cardboard packaging was partially opened. The package also had the look like something heavy was dropped on it. Opened it immediately and found the base of the antenna was in several pieces and the antenna housing was also severely cracked, possibly making the unit inoperable. Either the third party seller shipped it this way or it was grossly mishandled by FedEx. Returned it to the local Walmart within the hour after getting the return paperwork from Walmart online. No issues with Customer Service at the store I returned it to. They were appalled at the condition it was delivered in.

The Starlink mini is a great product but buying from a non authorized seller can be sketchy. The model they sent me was not a US model nor did it have a US power plug on it. I returned the item.

seller sent me defected item and they don't exchange it.. don't get it from this seller..

Didn't work, spent 3 days doing factory resets and rebooting, talking to Starlink. Still didn't work, sent it back to Walmart for a replacement, my replacement still hasn't arrived. They were able to get the first unit to me in 2 days, you would think a replacement would have a higher priority. This is why my rating is so low.

Highly recommend not making this purchase from Walmart. I believe I received a device that was previously returned. Upon trying to activate my Starlink account using the KIT number provided on the box, as well on the back of the device, the system reported that it as already been assigned. I have now gone through the hassle of gathering as much information as possible for Starlink to allow me to create an account to purchase a higher speed connection to work out of Rural Alaska for work. I left the box in my home base while I'm on a travel assignment until the end of the month. On top of this, Walmart's website does not provide a receipt with the kit number or anything as proof. This has been a nightmare. Without the box, I am essentially stuck with a giant paperweight, no internet in the middle of nowhere, and an inability to complete my work.