When i buy a headset i'm expecting to connect it, maybe install the app, and use it.But with this headset to make it work i first tried to reinstall everything and then just asked for a replacement, so horrible it was. Now they seems to work good.
So there are pros:
Good sound quality,
Good app, but it can work even without the steelseries headset,
Good battery life,
Comfortable.
Cons:
Price,
microphone is terrible,
App(steelseries gg) can glitch sometimes or stop audio for a sec if you close and open it, sometimes just dont work,
The function of chat/game slider seems good, but at the end of the day you probably just gonna move adjust the sound in discord and never touch the headset slider never again,
Dongle is just horrible designed for pc(i got that you can use it for phone too, but i have bluetooth for that) it gonna cover other ports in one way or another. For solution they give you a cable to connect it to the usb, but its just weird like i dont need a whone cable for that, you just could put an small adapter because now dongle its just on my table occupaing unnecesary space. Next problem is if you stop connection by pressing the button on dongle and then try to start it again it will never find the headset(faster way is just disconnect it from pc and connect again).
Low quality sound effects for when you turn off/on bluetooth/headset, and just horrible sound when the headset connect/disconnect from dongle(i thought it was problem with the first one, but after receiving a new one the sound is still there so i assume it's normal)
In my opinion it's weird i need to do so much stuff to make them work( spoiler it may work how it may dont ) its just not user friendly and should not be my problem in first place.
I think it's hilarious to mention that you may need to change the usb port to make it work sometimes.
Conclusion: this model is horrible, maybe others are good but not this, would not recommend it, pretty sure for the price i paid i definitely would find a better one. I just heard so many good reviews of steelseries, but after buying it I noticed how many people was complaining about them. Probably gonna be the first and last headset from them.