Straight Talk $30 Basic Flip Phone 30-Day Prepaid Plan Direct Top Up

I purchased my son a ST smart phone for Easter b/c I cannot afford anymore contract phones in my household of 6. This was my trial run for a potential change to Straight Talk. However, can't use the $30 card for smart phones. Yes the card states that but it can be overlooked. We're a military family and taking a $30 hit matters. There should be an exchange compromise from ST for these situations. Very disappointed.

The card online wouldn't load to the phone and it had add air time option on it. I would like to have a credit back on my card that was used to purchase this item. I am not satisfied with Walmart. I might have to take my business elsewhere. Iam not at all satisfied with Walmart.

When I started using Straight Talk for my phone service it was an excellent deal. But, today I would say it is average, mostly because many of the major providers offer the same service for the same price or in some cases less. The second thing I based this review on is service, can I make a call & can I receive my calls, and customer service. Making calls along the I-5 corridor is excellent but the further you move from the corridor the worse it gets, it is the same with receiving calls. Customer service is poor in my opinion, I had to by 2 sims because Straight Talk sent me the wrong one and even though the customer service agent said I would not have to pay for the correct sim and would receive a free month of service I ended up paying for the new sim card and never received any airtime to make up for what I lost while I was waiting for the correct sim to arrive. The reason I give 4 stars is because with the BYOD (Bring Your Own Device) I was able to use my Dell Venue Pro windows based phone OS 7.8 and despite the poor start I have received relatively good service since.

I don't have a smart phone and all I use is texting and some talking. I had Verizon Wireless for a decade, but it didn't make sense to pay $50/month when I could pay $30/month with Straight Talk's "All You Need" plan, which also uses Verizon's network in my area. I wanted to transfer my Verizon phone and #, which according to the Straight Talk site I could, but they will not let you do this unless you use their $45 unlimited plan. So, I purchased a $72 bundle from Straight Talk that included a $40 Samsung flip phone and a $30 "All You Need" plan. I tried to make the switch and activate the phone online, but at the end of the process, all I could get was a "portal is unavailable" message. So, I called Straight Talk's customer service and it their agent's computer kept locking up. After a lot of time on the phone, she said it was straight and I should have service in 24 hours, which I didn't. Called back two days later and got someone else to help with my problem. Since I used my service card's pin when trying to activate online, it showed up as being used, which I had to explain several times to someone who didn't speak English very well. Eventually, he got it straightened out and the phone activated the next day. I was then able to port-in my Verizon phone number. However, when I looked at my online bank account, I noticed Straight Talk had charged me for another $30 plan. So, I called customer service back and explained everything to which they directed me to the refund department. After three times of them transfering me to the refund department and cutting me off and having to call them back, I finally got through and was able to get them to add the second plan's time to my length of service. The Samsung phone I got is pretty cheaply made and has no provision for a memory card and doesn't sound as well as the Motorola Barrage I had with Verizon, but it does work well otherwise and it's nice to be saving $20/month. So, bottom line is their prices are good as well as the coverage, but their customer service is pretty poor.

We were told to order this card along with a Samsung Galaxy Core Prime telephone. When we went to activate the phone we were told the card doesn't work with the phone. So we had to order a 45 minute card. We want our money back for the 30 minute card.

I have been pleased with the phone card. No problem. However, I am no longer pleased with the online delivery. At the onset............several months ago, the delivery was very quick (minutes or at the most an hour) the last three deliveries were hours or even over night. I live 30 miles from the nearest Walmart store and sometimes need to have speedy delivery. My sons do not always remember to order before the card is needed. In the future, we will be picking up a card at the store.

I've been a straight talk customer for a number of years now and have gone through a lot with the company but i'm still a Straight Talk customer. This added value to their $30 monthly plan is unbelievable!! I feel their service area is somewhat lacking but I rarely have an issue requiring service. I switch from AT&T to Straight Talk over ten years ago and have not looked back. I great service for the value.

I had problems crediting this card to my account. Customer service must be outsourced to a foreign company. the rep did not seem to understand anything I said. I was unable to get any resolution. I have used the Straight Talk wireless service for about a year without any problems. And I did save money over that time. I never needed to contact Customer service. So if things go smoothly while activating this, and you don't need assistance this may be good for you. But if something goes wrong, expect a very frustrating experience on the phone and the possibility of simply having to write off the money paid for the card as a loss.

Straight Talk supposedly has a bring-your-own-phone plan. I have an existing phone (from Tracfone, which is the EXACT SAME COMPANY as Straight Talk) that I wanted to activate with Straight Talk service. That's why I bought this item. I then tried to use the BYOP section of the StraightTalk website to activate the phone. No deal, wouldn't allow me to do so. It recognized the phone when I entered the phone's MEID/IMEI number, but refused to allow me to activate it on Straight Talk. The message I received was something like "Congratulations! You're already receiving great ..." whatever on Tracfone. Trust me, Tracfone is NOT a bargain when they make you pay per minute. Anyway, I contacted StraightTalk and went through their entire phone tree only to be told that, while they do have a BYOP program, any phones from Net 10 and Tracfone are specifically EXCLUDED from their program. No explanation why -- and there shouldn't be a valid reason why, since they are the SAME company. So, here I sit with this $30 piece of cardboard that I cannot use.

The last two on line purchases failed to be delivered to my e mail. I got the confirmation of the order but not the electronic delivery. I had to copy the order number and go to a different web site to retrieve it. Very frustrating and time consuming.