Well, too be honest, I didn't open it. The box is so heavy I'm just worried it weighs too much to carry around or pick up or put down the tablet itself with one hand. I bought it based on the 4.5 average star rating, but iI read reviews. So before opening the heavy box, I decided to read some. Since 4 and especially 5 stars are often paid for and fake, I decided to read the 1 and 2, which of course are real (no reason to leave a bad review.) There were a LOT of different issues mentioned, and a bunch mentioned multiple times. From scratched and easily broken screens to more serious issues like missing parts (especially SIM) to not having a quality camera, to not powering on, to not lasting more than a few weeks, to super low battery life and slow speed. Wow. Oh, and needing to be tech savvy to set up (which I'm not.) Since electronics are typically difficult to return when opened, I decided it was better left in the shrink wrapped box.