TCL 43" S Class 4K UHD HDR Smart Google TV - 43S571G

Joan - spoke very clear and professional. She demonstrated unlimited patience while waiting for me to navigate the T.V's remote control. She followed her trouble shooting documentation along with her trouble shooting skills,and her muscle memory from past clients. It's was a pleasure to work with Joan with just one call😊

[This review was collected as part of a promotion.] MS ICA. excellent customer support. Purchased TWO SMART TCL 43" & 40". STARTUP Instructions for 70 year old man can be challenging . on going KSAT 12 SAN ANTONIO TV STATION CHANGED TOWERS and doesn't connect like other stations step by step to search stations 10-10 jump to12-2 12-1. (ABC) normal stations SPECTRUM SERVICE RATES WERE AT $275.00 PER MONTH TERMINATED 5/28/2025 Support is great once the tv are set up . I NEED TUTORIALS TCL SITE HOW TO OPERATE BOTH TVS 40" AND 43"

[This review was collected as part of a promotion.] I just bought this tv and called for assistance setting up my sound bar. I talked with Jolina and she was super. She stayed very calm and very patient with me as we went through multiple trys. Being 74, I really appreciated her patience and understanding.

[This review was collected as part of a promotion.] Chay was amazing, long term patient with me because that's what it took. I know how to do a smart TCL tv reset now. I am incredibly impressed with her and her assistance!

[This review was collected as part of a promotion.] Jen was wonderful and so patient with us. She stayed with us until we got reconnected. She's an asset to your company.

The TV initially would not allow me to log into my Google account but Patricia was able to assist me in troubleshooting my new TCL TV. I am please with the picture and functionality so far!

I'm returning this TV because it does not support Netflix Games, which is an important feature for me\. It also does not have the direct AV connections I need for my VCR without requiring an additional adapter\. The TV works fine, but it does not meet my needs\.

[This review was collected as part of a promotion.] Bought this tcl tv 2 years ago. Today we have the black screen of death. Will never buy another tcl product. Waste of your money.

Wouldn't connect to internet after 2 weeks. Checked out all YouTube videos for reset and didn't work

[This review was collected as part of a promotion.] I would be watching tv and screen would studder then went blank, so have to unplug and wait then power back on, sometimes it just goes blank and reboots and also has given me a just green screen. Contacted TCL and what hoops you have to go through, send video of problem emails after email also 2 to 3 days for response. So they sent a Tech out replaced the main board, so had to setup the tv all over again, settings, apps and logins which takes time. The problem is worse going blank 2- 3 times and evening while watching tv . Still waiting on support, they want videos of the problem, happens on occasion so I am trying to record it with a security camera, so i can send that in to them which the size of file is to big to send regular email so will have to use a share folder for this. I am techy so I am working on this but if you aren't good luck. I like the features,picture,sound, but I think I just got a bad one, but buyer beware.