TCL 50" S Class 4K UHD HDR Smart Google TV - 50S571G

Joan - spoke very clear and professional. She demonstrated unlimited patience while waiting for me to navigate the T.V's remote control. She followed her trouble shooting documentation along with her trouble shooting skills,and her muscle memory from past clients. It's was a pleasure to work with Joan with just one call😊

My tv wasn't loading the keyboard and Tim was able to figure out a way to factory reset my tv without the keyboard major headache prevent thanks a lot tim!

[This review was collected as part of a promotion.] Chay was amazing, long term patient with me because that's what it took. I know how to do a smart TCL tv reset now. I am incredibly impressed with her and her assistance!

The TV initially would not allow me to log into my Google account but Patricia was able to assist me in troubleshooting my new TCL TV. I am please with the picture and functionality so far!

I love my TCL TV and the TCL Product!!!!…..Joan was the best and the greatest of help for me to start my new tv….. will only buy TCL TV because they have the best customer service support

[This review was collected as part of a promotion.] I love the TV and needed help adding sound bar and ANBY was a great help in solving my issue very professionally.

I would not recommend this TV if you have Xfinity streaming because you can't download the app on Google TV. I am also having a problem casting from my Iphone and getting the device added to the TCL app. Luckily I still have my Firestick from old TV and I only use TV in bedroom.

[This review was collected as part of a promotion.] Bought this tcl tv 2 years ago. Today we have the black screen of death. Will never buy another tcl product. Waste of your money.

This TV has a terrible picture. Definitely not deserving of a 4.8 review. The remote is not responsive either. Will be returning.

[This review was collected as part of a promotion.] I would be watching tv and screen would studder then went blank, so have to unplug and wait then power back on, sometimes it just goes blank and reboots and also has given me a just green screen. Contacted TCL and what hoops you have to go through, send video of problem emails after email also 2 to 3 days for response. So they sent a Tech out replaced the main board, so had to setup the tv all over again, settings, apps and logins which takes time. The problem is worse going blank 2- 3 times and evening while watching tv . Still waiting on support, they want videos of the problem, happens on occasion so I am trying to record it with a security camera, so i can send that in to them which the size of file is to big to send regular email so will have to use a share folder for this. I am techy so I am working on this but if you aren't good luck. I like the features,picture,sound, but I think I just got a bad one, but buyer beware.