Ultramax Pitcher

THE SPIGOT TAB BROKE AND IT ONLY DISPENSED A TRICKLE! Why am I giving it 5 star? Cause this critical failure of the Brita happened after almost a decade of it being my families main water supply. This thing was a wedding gift and has lasted 4 moves, 3 cats trying to kill it mufasa/scar style, 2 toddlers that have no strength control while practicing filling up their cups, and everything else. When it broke we IMMEDIATELY went out and bought it again! Love this dang thing and definitely worth every penny!

Second time buying a similar Britta filter system and it does the job by providing clean drinking water. However, this particular unit does indicate when the filter needs replacing and only comes with a sticker for the consumer to determine when the two months are up in order to change it. Ends up being a guessing game. The unit otherwise fits perfectly in the fridge and is easy to use.

I appreciate the larger capacity to reduce number of refills per day. Although, out of the box, mine had a large crack in the filter insert piece. So basically I just bought a container to drink my unfiltered water in. Looked for replacement parts and there are none. Any support with this?

I purchased this about a month ago, and the filter and the spigot are fine. My problem is, I need to move it forward to be able to dispense water. When I move it back, it makes the most horrible squeaking sound. I'm going to line the shelf of my fridge to see if it helps at all.

I bought this dispenser at the end of May 2025. Over the past few weeks, the spout has been leaking all over my fridge. I am very disappointed that this product failed after less than three months. It seems that at a minimum, if you know that the spout is a point of weakness, you should either fix your design OR offer replacement parts so that I do not have to try to figure out how to have safe drinking water in my last few weeks of pregnancy.

I really wanted to like this Ultramax 27-cup dispenser, but I'm very disappointed with the quality. The spout started leaking not long after I began using it, and now the bottom is cracking, which is also causing water to leak. I expected this product to last much longer, especially from a trusted brand.

I bought the Brita water filter dispenser only 6 months ago and the spigot is constantly dripping. I have to put a cup under the spigot to prevent everything getting all wet. Either the spigot is defective or just plain back design. Not worth the price or headache of it.

I bought this because I liked the idea of having fresh, clean cold water all the time in my fridge. It would have been great if it didn't drip water every 5 second. The water drops have to be collected by a bowl under it. A waste of time. I would never tell anyone to buy it.

I purchased this and added the extra filtering with the Elite filter. However, the filter doesn't fit suggly in the space and so water is leaking around the sides and not getting filtered. The website says this filter works for all models. Not sure what the problem is. I texted customer service and they said to firming push the filter in, which I did. Same problem continues.

Has the typical leak problem. Worked well for a month, consistent leaking from the spigot ever since. No amount of tightening, adjusting, etc can fix it. Very disappointing, and wish I had read the reviews before buying. Everyone seems to have a huge problem with leaks from the dispenser models.