UNTIMATY Heavy Duty Clothes Rack for Hanging Clothes, Metal Rolling Garment Clothing Racks with Wheels Double-Rod 8 Hangers 2 Shoe Shelves, Black

So I am trying to put this toghter right now and right away the second step, i run into a GIANT problem. The allen wrench they give you to put it toghter with is at least one size too small. There for I cannot finish it. Unfortunatly I ended up cutting the box the long way to open it so returning it is not really an option. I guess I guess i have to buy a set of allen wrenches now... I can even give it a good product review cause I cant use it yet..

One part of the product was duplicated with another part missing and I was unable to complete assembly to use the garment rack. Walmart customer service responded that someone from the manufacturer would be in touch in 48 hours and it’s been 5 days. How can I get in touch with the company that packaged this product incorrectly and enjoy my garment rack? Such a waste of money and time.

I ordered this rack to temporarily hang clothes from the closet while cleaning the closet. About 4 hours after hanging clothes (not overloading) on the rack, the taller of the two hanging racks snapped and all clothes fell to the floor. The shorter of the two racks did not break. Overall the metal is thin and should not be advertised as “heavy duty”. I do not recommend this item to be used as a cloths rack.

The product came to my neighbors and it was opened I have pictures of it. Also, missing hardware. How do I return it and maybe get a new one delivered to my house and unopened.

If I could put negative stars on this, I would. It is extremely flimsy and not sturdy at all. Used it one time and it literally broke when I hung clothes on it. Very disappointed.

arrived with two holes on each end of the package. flimsy cardboard as well. cant talk for the item quality since i still need to build it but the shipping condishion isnt a good start.

The racks are not even to attach together and the base part is broken and uneven.

It looks as though it’s been tossed around the mail room…repeatedly.

Does not hold the amount of weight that it states in the description! Very cheap quality! Very disappointed!

It was easy but timely to assemble this but after I set it in place I started putting blouses on it and the bottom rod broke every thing fell off and the metal split making it only 1/2 good. I was so disappointed as it appeared to be sturdy but was not. I called customer service told them about my incident but they wanted me to bring it in which was impossible for me to do as it was too large for me to bring on public transportation that’s why I use delivery!! If you decide to buy only put a very light burden on the front bar!!!!! The best way to