Was missing a part to attach top shelf when realized was 3/4 of the way putting together. Was given 2 of the same parts instead. Called Walmart but could not send just the part, wanted me to return the item. Explained it was almost together. Rep offered to refund me. Never received the refund and when I called, they said they had no record of it. They still wanted me to return it they put me on hold, and then I was disconnected. At this point I gave up. Customer service was very unprofessional handling this problem usually not the case with Walmart.