UrbanSync Bottom Loading Water Dispenser for 3 or 5 Gallons, 3 Temperatures (Cold/Hot/Warm) with Child Lock, Display Light, for Apartments, Schools, Companies, Black

I gave a 5 because I love the fill of water at the bottom so anyone can change it, the 3 temperatures is great and the kids understand which one is cold with the snowflake. I love how fast it fills your glass. The only thing I'm not happy with and I'm still trying to figure it out is the particles I see in my glass. I don't know if it was from the water or the machine. So I'm waiting to change my 5 gallon water bottle to see if it does it on the next one. But so far that's the only thing I am not happy with.

Motor is a little loud when the house is quiet but worth it for the nice cold water on a hot day and nice hot water to make a cup of tea real fast. Already have a few family members come and like it so much that one went and bought one just like it. Whats not to like? It works great! So easy. You don’t have to hardly even lift the jug. It’s easy to wipe down. If I had one thing to change about it-it would be that the spouts would be directly under the headings (see picture).

I love my new water dispenser. For the money, its high quality and easy to use. Delivery was so FAST and the item treated with care, and delivered right next to my door so I could easily install it inside. I would definitely recommend this item!

if the manufacture reads them they need to: 1) put a clock on it 2) put a timer on it, very silly to chill and heat the water all night -or- drop the temp for heat or raise it for the chiller set a wake up time etc. 3) give multiple lids, it does not fit my water jugs from home depot, my walmart does not sell filled water jugs

The temperatures work well, I was worried because it was loud the first day but has since been fine. My main complaint is that the cap doesn’t seal to a 5 gallon jug and just loosely sits on top causing your water to taste awful after a while. The best way I could describe it is when you get a glass of sink water before bed and then try to drink it in the morning and it tastes terrible that’s what the water starts to taste like. I use the primo refillable 5 gallon jugs and I know I love that water.

I purchased this water dispenser May 2025. The dispenser worked fine but was loud from the start. Now April 2026, dispenser water pump stopped working, in less than a year. Will not move water to the top chamber. Before I had one where the water jug was on top, that one lasted about 8 years.

Received item severely damaged it won’t even stand straight because the side is dented in so much was told they don’t do returns when attempting to start return on line worst $143.00 ever spent

Machine lasted less than a month. Hot water doesn’t work. Lights don’t light up on hot or cold. 2 emails sent to manufacturer and no response wax received.

I encountered a significant operational problem with the unit. It produced an unexpectedly high level of noise while attempting to function. Moreover, despite my thorough review and strict adherence to all enclosed operating instructions, the dispensing mechanism did not work at all.

Hot water button stays on and NO hot water. Tried to reset but not working. Love the machine if it worked properly.