Vanilla® Visa® $100 Gold Bowtie Gift Card (Plus $6.84 Purchase Fee)

Honestly, this gift card has caused the most inconvenience ever and VanillaGift.com literally locked me out the account and took over $30 of the gift money and never refunded me it or do anything about it due to an issue on their end. NEVER buy this card. They're basically “scamming” you in the end saying they'll email you in a few MONTHS and they never email you. They also don't have an official email. They're basically taking money from you.

I tried activating my 2 separate gift cards. I'm leaving on vacation and upon activating them they both were declined and ended up having to speak with someone by calling the number on the back of the gift card. Now I have a “case” and it can take up to 15 weeks for them to determine what went wrong? How about sending me new gift cards immediately that actually work or have them try working on the gift cards to get them to work. This is ridiculous that I'm out over $********* dollars. I should've believed the comment reviews where pretty much every single review saidthe cards Don't Work period! Why does Walmart sell these cards that don't work? What's going on? This is unfair to customers and needs to be fixed. And if there's something the warehouse isn't doing by not applying our money to our gift cards and sending them w/out funds then this is a Walmart warehouse employee problem. I feel stuck in limbo in waiting on my case to be figured out. I feel stuck. My hands are tied. Sigh

This card was a scam. I purchased four, hundred dollar gift cards as payment for a guest speaker at work and when they tried activating them, every last one “didn't have funds available yet” according to Vanilla Gifts' customer service… They assured us the issue would be resolved within 15 days MAX and it's still ongoing now, a month and a half later. I suggest picking these cards up at a physical store as opposed to ordering online. It may even be worth your time to activate your cards before gifting them.

I tried to register my card apparently someone scammed my cards and I just opened it up and tried to register it and it would not do it I had called the gift card company Visa and they are doing an investigation I will never buy a gift card again betterfrom Walmart this seems to happen so much to so many people how could that happen to me

TERRIBLE GIFT! Ordered for my granddaughter-had it delivered. Wal-mart did not “activate” per Vanilla Visa. Vanilla Visa rep had NEVER heard of Wal-mart.com- after 45 minutes, I hung up. I am out my $100 - my granddaughter was so disappointed- DO NOT BUY ONLINE- DO NOT BUY ONLINE!!

DO NOT BUY!!! I purchased two of these gift cards, total of $200 plus activation fee and tax. BOTH empty!! They stole my money ! Walmart was no help, and the customer service on the card told me they need pictures of the cards , receipt of purchase and so much more proof that i had purchased them, when i sent them what they wanted they said they have to "investigate further" which would take about 15 days !! THIS IS RIDICULOUS!! I purchased these cards as a birthday gift!

Bought this $100 Vanilla Visa Gift Card online for a graduation gift on May 21, 2025. When we called to activate it, the automated system said there was a problem with the card. Took the card back to Customer Service at Walmart. Was informed that they could not do anything with the card and to call the number on the back of the Vanilla Visa Gift Card. Called the number on the back of the card and reported the problem. Have sent requested receipt documentation 3 times. Each time I have been told it would take 15 days to review. At this point, the estimated resolution date is July 11, 2025 from Vanilla Visa Gift Card. I called the number for Walmart.com given to me by Customer Service at Walmart, inside the store. The rep was not able to give me a refund but said he was transferring my complaint to the back office to be prioritized. He explained that I should hear something in 2-10 business days. I do not understand why I have to deal with Vanilla Gift when I ordered the card from Walmart. It's been almost a month since I bought this worthless gift card and still do not have a resolution! By the time it is resolved, the graduate will be finishing their Summer Semester!! More than angry and out $100 for a worthless card!!

I purchased three cards as a gift. Did not activate them since I was mailing them. The recipient of the cards was unable to activate them. After spending a better part of an hour on the phone with Vanilla I was only able to activate 2 of the 3 cards. I was told they will have to "investigate" the 3rd card. In the meantime, I need to email them a copy of my DL, verification of address (a utility bill), copy of front and back of card and a copy of my receipt. All because I wanted to send someone $100.00. Then I was advised it will take 10-15 days to receive a response. What a pain!! I never buy gift cards or debit cards, now I know why. When asked what happens with my money if the card cannot be activated the customer service rep (who was nice enough, but I could scarcely understand, sorry - I'm just stating the facts) could not answer that question. NEVER AGAIN!! Next time I'm using Zelle!

i received the gift card twice. Both times the card was unusable. the cards showed a zero balance before i took them out of the package. when I tried to contact the company about the problem they were passing the buck going to Walmart Walmart says it is an unreturnable purchase. Walmart says call the other company. I've spent hours on the phone trying to get this corrected or my money reimbursed without success. it is a scam and I would say do not purchase any of these cards.

I bought the card for my moms birthday. She wasn't able to activate the card despite it being paid for. She called Walmart and they said to call visa. She then called visa and they said to call Walmart. Both companies are unreliable with communication and they are scamming. I was never able to get a refund or some sort of compensation. They robbed me of $100 and gave no alternative solution to the problem